Secretary III (RFT 1.0 FTE - Bilingual)

The Royal; Ottawa; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

The Royal in Ottawa, Ontario seeks a bilingual English/French secretary to deliver administrative and secretarial support for hospital programs and committees. You will act as the primary contact for the program, perform general reception and office tasks, manage schedules, and help coordinate meetings.

The ideal candidate holds an OSSD or equivalent, a college certificate in Office Administration, and at least two years of relevant medical secretarial experience, with strong communication and

Qualifications

• OSSD or equivalent
• Office Administration certification/diploma or relevant education/training and experience (min 2 years full-time secretarial/clerical in medical environment)
• Excellent communication, organization, problem solving, and customer relation skills, with ability to relate to persons with mental illness
• Excellent time management skills with ability to prioritize and meet firm deadlines
• High initiative, judgment and adaptability
• Commitment to continuous learning and quality improvement
• Proficiency in standard office software including Word, Excel, Outlook, PowerPoint, Meditech or other patient registration/booking system, Internet Explorer
• Typing speed 40 wpm minimum
• Dictatyping skills
• Understanding of basic financial/mathematical concepts
• Ability to work independently and with interruptions
• Team collaboration

Responsibilities

• Provides administrative and secretarial support to hospital programs and committees
• Serves as the primary contact for the assigned program
• Performs general office and reception duties to ensure smooth daily operations

Skills

Communication

Organization

Problem solving

Customer relation

Time management

Teamwork

Initiative

Adaptability

Typing 40 wpm

Dictation

Education

OSSD or equivalent

Office Administration certificate/diploma

2 years medical secretarial experience

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Meditech

Internet Explorer

Job description

Provides administrative and secretarial support to hospital programs and committees. The Secretary is responsible for performing general office and reception duties, ensuring the smooth operation of the program on a daily basis. This role also serves as the primary point of contact for the assigned program.

Qualifications

• Completion of OSSD or equivalent
• Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full-time secretarial or clerical experience in a medical environment)
• Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness
• Excellent time management skills with the ability to prioritize and meet firm deadlines
• High level of initiative, judgment and adaptability
• Commitment to continuous learning and quality improvement
• Proficiency in latest versions of standard office software applications including Microsoft Word, Excel, Outlook, PowerPoint, Meditech or other patient registration/booking system, Internet Explorer
• Typing speed 40 words per minute minimum
• Dictatyping skills
• An understanding of basic financial and mathematical concepts
• Ability to work independently and with multiple interruptions
• Ability to function as a member of a team and work cooperatively with team member

Language Requirements

• Bilingual (French/English) is mandatory. English level A- is mandatory in oral comprehension, expression, reading, and writing. French level A- is mandatory in oral comprehension and expression.