Secretarial Assistant - Audiology | North West Anglia NHS Foundation Trust

North West Anglia NHS Foundation Trust; Peterborough; On-site; CAD 39,000 - 47,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a Secretarial Assistant for the Audiology team at Peterborough City Hospital. The role provides essential administrative support to ensure timely information for patients and smooth clinic operation.

You will type clinic letters, update patient records, answer phone enquiries, and prioritise tasks to keep the service responsive and well-organised. NHS experience is desirable but not essential.

Qualifications

• The role requires previous secretarial or office experience.
• Typing of clinic letters and updating patient records is required.
• Handling telephone enquiries and prioritising work to meet deadlines is essential.
• Clear communication is important when dealing with patients and colleagues.
• NHS experience is desirable but not essential.

Responsibilities

• Typing clinic letters and updating patient records.
• Answering telephone enquiries and directing callers.
• Managing competing priorities and ensuring information is accurate.
• Supporting the smooth running of Audiology clinics.

Skills

Office experience

Organisational skills

Attention to detail

Clear communication

Job description

Secretarial Assistant - Audiology | North West Anglia NHS Foundation Trust

Join our Audiology team at Peterborough City Hospital as a Secretarial Assistant. You’ll provide essential administrative support, helping patients receive timely information and keeping their care moving.

If you have office experience, strong organisational skills and enjoy a varied, busy working day, we’d love to hear from you.

From typing clinic letters and updating patient records to answering telephone enquiries, you’ll help keep our busy service organised and responsive.

You’ll manage competing priorities, ensure information is accurate and work closely with clinical and administrative colleagues to support the smooth running of our clinics.

At North West Anglia NHS Foundation Trust, every role contributes to patient care. Join a team where your administration skills make a difference, with training to help you develop your knowledge and confidence within Audiology.

We’re looking for someone with previous secretarial or office experience who communicates clearly, pays attention to detail and can prioritise work to meet deadlines.

You’ll bring a helpful, professional approach to patient enquiries and handle sensitive information with care. Previous NHS experience is desirable but not essential.

Please see the attached job description and person specification for full details.