Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust; Peterborough; On-site; CAD 43,000 - 51,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust in Peterborough is seeking an enthusiastic Band 3 Administrator to join the Paediatric Physical Health & CAMHS Admin Hub at the City Care Centre.

You will support clinical teams by typing reports, letters and minutes, booking appointments, and maintaining waiting lists. The role offers full training and supervision with potential hybrid working in the future.

Qualifications

• Excellent written and verbal communication skills.
• Competent typist capable of typing reports, letters and minutes.
• Ability to work autonomously and within a team, handling inquiries and queries.
• Willingness to learn bespoke software and procedures with full training provided.

Responsibilities

• Create meeting agendas and take minutes.
• Type and send correspondence; maintain patient records and waiting lists.
• Arrange clinics and appointments as patients move through pathways.
• Manage diary for clinicians/managers and organise team meetings.
• Input and update service user information on computerised systems.

Skills

Typing

Communication

Teamwork

Tools

Database systems

Word processing

Job description

Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

Company:

Company: Cambridgeshire and Peterborough NHS Foundation Trust

We are looking for an enthusiastic band 3 administrator to join the Paediatric Physical Health & CAMHS Admin Hub based at the City Care Centre in Peterborough.

The successful candidates will need to be calm, patient, organised and able to work autonomously and within a team. You will need to have good communication skills and be a competent typist as this role involves typing up reports, letters, and minutes, and booking appointments for our clinicians, as well as helping to maintain our waiting lists.

You will be proactive in solving problems and answering queries and you will see these through to completion.

The ideal candidate will have a strong team work ethic, sense of accountability, a friendly, positive, professional outlook, accompanied by an ability to work under pressure at times.

To support you, we will provide full training and supervision, and we will commit to aiding your development within the role. Initially and whilst training this role is office based. Hybrid working may be an option at a future date dependent on service and operational need.

The post holders will help provide a comprehensive administrative service within their team, administrating the paediatric physical health pathways, core mental health treatment pathway as well as the neurodevelopmental conditions diagnostic and treatment pathways. You will support the Clinical Teams by:

• Creating meeting agendas and taking minutes
• Typing and sending correspondence
• Maintaining patient records and waiting lists
• Sending and receiving documents to support patients' referrals
• Arranging clinics/appointments as patients move through their treatment pathways.

The applicant should have excellent written and verbal communication skills and be able to work under occasional pressure. We will provide full training on our bespoke software and procedures, and we offer opportunities for further development and training.

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise team meetings, take, transcribe and distribute minutes accordingly.
• Organise clinics and associated appointments for clinics, using appropriate database systems to manage work.
• Provide operational support to colleagues.
• Field requests from staff and service users in accordance with Trust procedures.
• Input and update service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain electronic patient records, ensuring they are kept up to date at all times.
• Ensure good client service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities

This advert closes on Tuesday 27 Oct 2026

Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust