Audiology Admin Coordinator | Patient Care Support

North West Anglia NHS Foundation Trust; Peterborough; On-site; CAD 39,000 - 47,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a Secretarial Assistant for the Audiology team at Peterborough City Hospital. The role provides essential administrative support to ensure timely information for patients and smooth clinic operation.

You will type clinic letters, update patient records, answer phone enquiries, and prioritise tasks to keep the service responsive and well-organised. NHS experience is desirable but not essential.

Qualifications

• The role requires previous secretarial or office experience.
• Typing of clinic letters and updating patient records is required.
• Handling telephone enquiries and prioritising work to meet deadlines is essential.
• Clear communication is important when dealing with patients and colleagues.
• NHS experience is desirable but not essential.

Responsibilities

• Typing clinic letters and updating patient records.
• Answering telephone enquiries and directing callers.
• Managing competing priorities and ensuring information is accurate.
• Supporting the smooth running of Audiology clinics.

Skills

Office experience

Organisational skills

Attention to detail

Clear communication

Job description

North West Anglia NHS Foundation Trust is seeking a Secretarial Assistant for the Audiology team at Peterborough City Hospital. The role provides essential administrative support to ensure timely information for patients and smooth clinic operation.

You will type clinic letters, update patient records, answer phone enquiries, and prioritise tasks to keep the service responsive and well-organised. NHS experience is desirable but not essential.