Seasonal Room Attendant

Hotel Eldorado - Kelowna; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a prestigious lakeside resort as a housekeeper, providing clean and comfortable accommodations for guests. You will maintain high cleanliness standards while ensuring guest satisfaction through exceptional service. A supportive work environment and growth opportunities await you at this vibrant property.

Benefits

Seasonal Staff Accommodation (shared)

Employee discounts on accommodations and dining

Focus on staff recognition and teambuilding

Room for growth and development

Qualifications

• Must be legally entitled to work in Canada.
• Available to work varied shifts: days, weekends and holidays.
• Experience in cleaning or hospitality is an asset.

Responsibilities

• Perform routine duties in cleaning and servicing guest rooms and public areas.
• Maintain linens and guest supplies in guest rooms.
• Provide exceptional customer service to guests.

Skills

Attention to Detail

Communication Skills

Time Management

Ability to Work Independently

Multi-Tasking

Job description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

If you are looking for exciting and rewarding opportunities to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!

Position Summary:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

What will you be doing?

• Perform routine duties in cleaning and servicing of guest rooms and public areas
• Maintain linens, towels and guest supplies in guest rooms
• Notifiy management of any damage to guest rooms and ensures rooms are made ready for occupancy
• Collect guest items from the room after checkout and report to lost and found
• Assist in room inspection of the cleaned guest room
• Submit maintenance requests for repairs and work and safety hazards
• Follow company health & safety and security procedures
• Welcome and acknowledge guests; anticipate and address guests needs
• Communicate information to the appropriate hotel personnel on any concerns or issues
• Maintain the hotels cleaning standards and exceeding standard expectations
• Follow lost and found procedures, bagging and tagging accurately
• Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
• Assisting other departments when necessary and available
• Comply with all standard operating procedures and policies of Eldorado Resort
• Perform other related duties assigned by the management team

What are we looking for?

• Works well under pressure, can multi-task and is able to prioritize
• Possess a keen eye for detail
• Self-starter, with time management and organizational skills
• Excellent communication skills (verbal and written)
• Knowledge of WHIMS and chemical use
• Flexible, efficient and punctual
• Able to work independently, or team environment
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
• Available to work varied shifts: days, weekends and holidays
• Must be legally entitled to work in Canada without restriction

Perks

• Seasonal Staff Accommodation (shared)
• Employee discounts on accommodations, dining, and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!