Seasonal Luxury Store Support & Client Experience

LVMH Group; Vancouver; On-site; CAD 22,000 - 30,000; Full time

Job summary

Loro Piana in Vancouver is seeking a Seasonal Store Support Specialist to help deliver an elevated luxury shopping experience. You will coordinate with the store team, apply product expertise, manage transactions, and assist with day-to-day operations to support client advisors.

The ideal candidate has 2+ years of sales or sales support experience, proficiency in Microsoft Office and SAP, excellent attention to detail, teamwork skills, and physical ability to lift up to 40 pounds.

Qualifications

• 2+ years of sales or sales support experience.
• Excellent customer service and teamwork skills.
• Strong product knowledge and attention to detail.

Responsibilities

• Facilitate the sales process and elevate the client experience with exceptional hospitality and expert assistance.
• Support the team with product knowledge to enhance the client experience.
• Build client relationships via emails, handwritten notes, calls, and our clienteling app to boost sales.
• Record and update client information to tailor future services.
• Promote new products through personalized outreach to increase awareness.
• Maintain store displays aligned with visual merchandising guidelines.
• Collaborate with store management to ensure merchandise is replenished and accessible.
• Provide operational and administrative support to client advisors.

Skills

Sales experience

Customer service

Teamwork

Microsoft Office

SAP

Tools

Microsoft Office

SAP

Job description

Loro Piana in Vancouver is seeking a Seasonal Store Support Specialist to help deliver an elevated luxury shopping experience. You will coordinate with the store team, apply product expertise, manage transactions, and assist with day-to-day operations to support client advisors.

The ideal candidate has 2+ years of sales or sales support experience, proficiency in Microsoft Office and SAP, excellent attention to detail, teamwork skills, and physical ability to lift up to 40 pounds.