Seasonal Front Desk Guest Experience Associate

Alterra Mountain Company; The Blue Mountains; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Complimentary access to Blue Mountain

Discounted meals at resort restaurants

Exclusive discounts at Blue Mountain‑o

Wellness resources

Team events and celebrations

Job summary

Blue Mountain Resort, part of Alterra Mountain Company, is seeking Front Desk Representatives for the busy seasonal period at Ontario's premier resort. You will greet guests, manage check-in/check-out, and ensure a memorable stay with attentive service.

Ideal candidates bring strong customer service, a cheerful attitude, and reliable computer skills. Weekend, evening, and holiday availability is required to keep our guest experiences seamless.

Qualifications

• Exceptional customer service skills.
• Energetic, friendly, cheerful attitude.
• Intermediate computer knowledge.
• Front Desk/Office or related experience.
• Available to work weekends, evenings, and holidays.

Responsibilities

• Being friendly and helpful with guests while answering questions.
• Checking guests in and out of the hotels.
• Taking ownership of the guest's entire stay at Blue Mountain Resort.
• Resolving service challenges to a happy outcome.

Skills

Customer service

Energetic attitude

Computer skills

Front desk experience

Weekend availability

Job description

Blue Mountain Resort, part of Alterra Mountain Company, is seeking Front Desk Representatives for the busy seasonal period at Ontario's premier resort. You will greet guests, manage check-in/check-out, and ensure a memorable stay with attentive service.

Ideal candidates bring strong customer service, a cheerful attitude, and reliable computer skills. Weekend, evening, and holiday availability is required to keep our guest experiences seamless.