Seasonal Events Associate

Bass Pro Shops; Edmonton; On-site; CAD 17,000 - 22,000; Full time

Benefits offered by this job

Discounts on merchandise

Fun work environment

Competitive wages

Excellent benefits

Career advancement

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Edmonton is seeking a Seasonal Events Associate to support store events year-round, with a focus on the holiday season. You’ll help run Santa’s Wonderland activities and family games, and assist with photo sessions with Santa.

The role requires 1+ year in sales or service, a high school diploma or equivalent, and a strong commitment to delivering outstanding customer service and a memorable Bass Pro Shops experience.

Qualifications

• 1+ year experience in a sales or service environment.
• High school diploma or equivalent.
• Ability to provide superior customer service.
• Willingness to participate in seasonal events and learn product knowledge.

Responsibilities

• Greet and engage customers in a friendly and enthusiastic manner.
• Provide a legendary experience for every customer and promote programs.
• Perform duties associated with store events.
• Use POS and inventory systems for transactions following policies.
• Process payments by debit, credit, gift cards, and cash.
• Respond to customer issues with good judgment and resolve problems.
• Keep the work area clean, neat and safe.
• Follow company policies and assist in other areas as needed.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Summary

Reporting to the Assistant General Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the store as needed throughout the year. Every holiday season, Bass Pro Shops and Cabela’s transform our stores into a festive wonderland with fun and games. Our Seasonal Events Associates act as “Santa’s Elves” executing the Santa’s Wonderland event, providing families with a free studio-quality photo with Santa, and facilitating various family games activities to help create unforgettable memories for our customers.

Responsibilities

• Greet and engage customers in a friendly and enthusiastic manner.


• Provide a legendary experience for every customer and promote Bass Pro Shops & Cabela’s programs.


• Perform duties associated with store events.


• Use point-of-sale and inventory computer systems to accurately and quickly complete customer transactions following all policies, including those requiring identification and age checks.


• Process customer payment using debit, credit card, gift cards, and cash.


• Respond and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.


• Keep work area clean, neat and safe at all times.


• Follow all Company policies and procedures.


• Assist in other areas of the store when business needs dictate.

Qualifications

• One or more years’ experience in a sales or service environment is preferred.


• High school diploma or equivalent is preferred.


• Ability to provide superior customer service and exceed customer’s expectations.


• Ability to use good judgment and logic.


• Experience in a related field or outdoor lifestyle.


• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset.

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!


• Fun work environment


• Competitive wages


• Excellent benefits


• Unlimited career advancement opportunities


• Bass Pro Cares Fund

Bass Pro Shops