Seasonal Customer Experience Specialist (Part-Time)

SmartRecruiters, Inc.; Kelowna; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

Indigo is seeking a Seasonal Customer Experience Representative to support daily store operations on a part-time basis. You’ll engage customers, stock shelves, and help create a welcoming shopping environment, sharing stories about our books and products.

Responsibilities include assisting customers on the floor, processing inventory, and maintaining health and safety standards. Bilingual French/English candidates are preferred for Québec locations.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Ability to be mobile on the sales floor for extended periods.

Responsibilities

• Support the daily operations of the store, before or after the store closes.
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.
• Use merchandising standards to create a visually appealing, stimulating store.
• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives.
• Leverage our product to tell stories.
• Engage and connect with our customers on the floor.
• Curate specific product collections for each customer you meet.
• Role model Indigo’s High Performance Characteristics.
• Seek information regarding new products, promotions and programs.
• Contribute to an environment where everyone knows their health and safety is a top priority.

Skills

Bilingual (French/English)

Job description

Indigo is seeking a Seasonal Customer Experience Representative to support daily store operations on a part-time basis. You’ll engage customers, stock shelves, and help create a welcoming shopping environment, sharing stories about our books and products.

Responsibilities include assisting customers on the floor, processing inventory, and maintaining health and safety standards. Bilingual French/English candidates are preferred for Québec locations.