Scrum Master, Insurance & Digital Channels

Jobtailor; Ottawa; On-site; CAD 110,000 - 140,000; Full time

Job summary

Jobtailor in Ottawa is seeking an experienced Scrum Master/Agile Project Manager to lead teams through delivery of complex digital initiatives.

You will facilitate ceremonies, align priorities with business goals, manage dependencies, and drive progress against milestones, while coaching teams in agile best practices.

Candidates should have 7+ years' experience, degree, and strong SDLC/DevOps knowledge, with ability to obtain security clearance.

Qualifications

• Undergraduate degree in CS, engineering, commerce or business administration.
• 7+ years’ experience as a Scrum Master or Agile Project Manager.
• 2+ years’ experience on digital journey or digitalization projects.
• Advanced knowledge of the Software Development Lifecycle (SDLC).
• Advanced knowledge of Agile principles.
• Advanced knowledge of DevOps.
• Advanced knowledge of Scrum and Kanban Frameworks.
• Must be eligible to work in Canada; government security screening required.

Responsibilities

• Lead scrum ceremonies and facilitate planning, prioritization, and execution activities.
• Support development and delivery of annual OKRs and quarterly delivery plans.
• Align business priorities with team commitments.
• Manage dependencies and remove impediments.
• Enable teams to deliver against agreed objectives and timelines.
• Maintain delivery plans and monitor progress against milestones.
• Coordinate cross-team activities.
• Provide status reporting on business and technology outcomes.
• Identify, track, and manage risks, issues, dependencies, and constraints.
• Facilitate resolution through collaboration, escalation, and mitigation planning.
• Build relationships with business, technology, vendor, and executive stakeholders.
• Manage expectations and facilitate alignment.
• Ensure visibility into delivery progress, risks, decisions, and priorities.
• Identify opportunities to improve team effectiveness, delivery practices, and operational processes.
• Foster collaboration, transparency, and knowledge sharing.
• Clarify team objectives and interdependencies.
• Empower teams to own delivery outcomes.
• Help teams adopt delivery best practices, facilitate agile events, remove impediments, coach team members, and build high-performing teams

Skills

Scrum Master Experience

Agile Project Management

Software Development Lifecycle (SDLC)

DevOps Knowledge

Digitalization Project Experience

Education

Undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration

Job description

• Lead scrum ceremonies and facilitate planning, prioritization, and execution activities
• Support development and delivery of annual OKRs and quarterly delivery plans
• Align business priorities with team commitments
• Manage dependencies and remove impediments
• Enable teams to deliver against agreed objectives and timelines
• Maintain delivery plans and monitor progress against milestones
• Coordinate cross-team activities
• Provide status reporting on business and technology outcomes
• Identify, track, and manage risks, issues, dependencies, and constraints
• Facilitate resolution through collaboration, escalation, and mitigation planning
• Build relationships with business, technology, vendor, and executive stakeholders
• Manage expectations and facilitate alignment
• Ensure visibility into delivery progress, risks, decisions, and priorities
• Identify opportunities to improve team effectiveness, delivery practices, and operational processes
• Foster collaboration, transparency, and knowledge sharing
• Clarify team objectives and interdependencies
• Empower teams to own delivery outcomes
• Help teams adopt delivery best practices, facilitate agile events, remove impediments, coach team members, and build high-performing teams

Requirements

• Undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration
• Minimum 7 years’ experience as a Scrum Master or Agile Project Manager
• Minimum 2 years’ experience working within a digital journey or digitalization project(s)
• Advanced knowledge of the software development lifecycle (SDLC)
• Advanced knowledge of Agile principles
• Advanced knowledge of DevOps
• Advanced knowledge of Scrum and Kanban Frameworks
• Ability to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents preferred)
• Must meet requisite government security screening requirements

Core Competencies

Demonstrates advanced knowledge of Agile principles, Scrum and Kanban frameworks, and the software development lifecycle (SDLC) while effectively leading teams to achieve delivery objectives and improve operational processes.

Highest-signal resume keywords

• Scrum Master Experience
• Agile Project Management
• Software Development Lifecycle (SDLC)
• DevOps Knowledge
• Digitalization Project Experience

ATS Optimization Keywords

Hard Skills

• Agile Principles
• Scrum Framework
• Kanban Framework
• Risk Management
• Dependency Management
• Delivery Planning
• Status Reporting
• Impediment Removal
• Team Empowerment
• Collaboration Facilitation

Soft Skills

• Relationship Building
• Expectation Management
• Facilitation
• Coaching
• Knowledge Sharing

Industry Keywords

• OKRs
• Digital Journey
• Cross-Team Coordination
• Operational Processes
• Government Security Screening