Scrum Master (Askuity division)

The Home Depot

Toronto

Hybrid

CAD 80,000 - 105,000

Full time

32 hours ago

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Benefits offered by this job

Semi-annual bonuses

Deferred Profit-Sharing Program

Employee benefits (health, dental)

15% stock purchase discount

Merit-based salary increases

Job summary

The Home Depot Canada is seeking a Scrum Master for the Askuity division in Toronto. You will enable cross-functional teams to deliver data-driven retail analytics projects on time using Scrum, Kanban, and strong servant leadership.

You will facilitate ceremonies, remove obstacles, and align stakeholders to business priorities, while promoting continuous improvement and team performance in a fast-paced retail tech environment.

Qualifications

Strong knowledge of Agile frameworks (Scrum, Kanban) and practical application.
Experience leading agile ceremonies and servant leadership.
Ability to remove impediments and optimize team velocity.

Responsibilities

Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) and ensure adherence to agreements.
Remove impediments and coordinate with stakeholders to hit sprint goals.
Manage product backlog refinement and clarify backlog items with Product Management and the team.
Promote continuous improvement and cross-functional collaboration across teams.

Skills

Agile Principles

Kanban

Scrum

Servant leadership

Facilitation

Communication

Documentation

Education

Bachelor's degree in Computer Science or equivalent work experience

Tools

JIRA

Confluence

Job description

Scrum Master (Askuity division) at The Home Depot in Toronto, ONM5V 1K4

Job Description

Pay Range: $80,000 - $105,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and engagement. The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross-functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

Key Responsibilities:

Facilitate Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements ensuring they are effective and adhere to the team’s working agreements.
Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.

Delivery

Facilitate development planning to refine milestones, visualize progress and manage expectations
Assess risks, implement mitigation strategies, and adjust schedules as needed.
Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards.
Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.
Promote a culture of continuous improvement within the teams and help the teams implement changes.
Foster and support the whole team by identifying and removing obstacles that hinder their progress.
Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints.
Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team

Leadership

Support and facilitate interaction within the team and with key Askuity Stakeholders (Supplier Engagement, Community Enablement, Product Management, etc.)
Participate in THD agile community meetups to contribute and learn about potential improvements to our agile best practices.
Help the team to understand the theory, practices, and values of the Scrum framework.
Build strong relationship with the team members, Business, and cross functional partners.
Coordinate with Scrum Masters, Product Managers, and stakeholders to ensure team alignment and enable effective cross-functional collaboration

Product/Business Knowledge

Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders and the Agile Practice team have clear visibility.
Identify and present the most relevant metrics for Business and Tech stakeholders to support their decision-making processes.

Action Oriented

Customer Focus

Skills:

Expert knowledge of the Agile Principles, Kanban and Scrum framework
Strong servant leadership, communication, interpersonal and negotiation skills.
Strong facilitation and organizational skills.
Proficient documentation and presentation skills.

Direct Manager/Direct Reports:

Reports to Manager, Agile Practice

Physical Requirements:

Extended sitting
Operating a computer and other technology

Working Conditions:

Working in an office setting: computer work, camera on virtual meetings
bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience:

1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience

Certifications:

Other Requirements/Assets:

Knowledgeable with JIRA, Confluence, other scrum tool and techniques
Previous leadership and/or project management experience
Previous experience in retail industry

Leadership

The content about AI paragraph: "In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process."

Our Core Values

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by "doing the right thing" instead of just "doing things right." We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.