Scrum Master

Rogers Communications; Brampton; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health and dental benefits

Pension plan, RRSP, TFSA, and Stock-m

Stock matching programs

Job summary

Rogers Communications in Brampton, ON, is seeking a Scrum Master/Delivery Lead to drive end-to-end delivery across multiple Agile teams in a fast-paced environment. You will coach teams, manage program delivery, and align product roadmaps with business goals, while partnering with stakeholders and executives to ensure successful outcomes.

The role emphasizes collaboration, ownership, and data-informed decision-making, with a focus on scalable delivery practices and continuous improvement.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and experience.
• 3+ years of experience serving as a Scrum Master within cross-functional Agile teams, with a strong understanding of Agile principles, frameworks, and best practices.
• Strong understanding of Agile methodologies and tools, including the Atlassian Suite (Jira, Confluence).
• Strong project estimation, planning, and organizational skills.
• Demonstrated ability to manage priorities and deliver results in a fast-paced environment.
• Excellent communication, collaboration, and interpersonal abilities.
• Proven ability to build productive relationships with business and technology stakeholders.
• Highly adaptable, proactive, and results-oriented.
• Strong sense of ownership and accountability for project deliverables and outcomes.
• Ability to work effectively under pressure while maintaining quality and delivery commitments.

Responsibilities

• Lead end-to-end delivery execution across multiple Agile teams and workstreams, ensuring alignment with strategic business objectives, committed outcomes, and customer expectations.
• Facilitate and coach teams through all Scrum ceremonies, including PI & Sprint Planning, Daily Scrums, Reviews, Demos, and Release
• Manage program/project delivery by project intake, plans, schedules, milestones, budgets forecast and governance frameworks.
• Partner with Project/Program Managers, Technology, and Vendors to gather estimate, track forecasts and expenditures, analyze variances, and provide financial insights.
• Build strong partnerships with Product Owners, Technical Leads, business stakeholders, vendors, and executive leadership to align product roadmap, release goals, business outcomes, financial commitments, and execution plans.
• Monitor delivery health, sprint commitments, release readiness, cross-functional dependencies, and program progress while providing executive-level reporting, communication, and decision support.
• Remove impediments, resolve delivery challenges, and foster a culture of transparency, collaboration, accountability, continuous improvement, and high performance.
• Establish and track delivery KPIs, including velocity, throughput, flow metrics, capacity utilization, forecast accuracy, and delivery outcomes to drive data-informed decision-making.
• Ensure compliance with organizational standards, documentation requirements, and change management practices while driving successful adoption of project outcomes.
• Continuously identify opportunities to improve processes, delivery effectiveness, quality, predictability, and organizational agility while ensuring delivery of high-quality product increments that meet business and customer expectations.

Skills

Agile methodologies

Scrum Master

Jira

Confluence

Project estimation

Communication

Stakeholder management

Delivery leadership

Education

Bachelor's degree in Computer Science/Software Engineering/Information Technology

Tools

Jira

Confluence

Azure (AKS)

Dynatrace

Quantum Metric

Adobe Analytics

GitHub Copilot

Microsoft OpenAI

Google Gemini

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for:

As a Scrum Master/Delivery Lead, you will collaborate closely with business stakeholders, digital partners, and Agile Scrum teams to deliver innovative technology solutions that enhance customer experiences. You will play a key role in a fast-paced agile environment, contributing to the full software solution delivery lifecycle while providing leadership, mentorship, and guidance to the agile delivery teams.

What you will do:

• Lead end-to-end delivery execution across multiple Agile teams and workstreams, ensuring alignment with strategic business objectives, committed outcomes, and customer expectations.
• Facilitate and coach teams through all Scrum ceremonies, including PI & Sprint Planning, Daily Scrums, Reviews, Demos, and Release
• Manage program/project delivery by project intake, plans, schedules, milestones, budgets forecast and governance frameworks.
• Partner with Project/Program Managers, Technology, and Vendors to gather estimate, track forecasts and expenditures, analyze variances, and provide financial insights.
• Build strong partnerships with Product Owners, Technical Leads, business stakeholders, vendors, and executive leadership to align product roadmap, release goals, business outcomes, financial commitments, and execution plans.
• Monitor delivery health, sprint commitments, release readiness, cross-functional dependencies, and program progress while providing executive-level reporting, communication, and decision support.
• Remove impediments, resolve delivery challenges, and foster a culture of transparency, collaboration, accountability, continuous improvement, and high performance.
• Establish and track delivery KPIs, including velocity, throughput, flow metrics, capacity utilization, forecast accuracy, and delivery outcomes to drive data-informed decision-making.
• Ensure compliance with organizational standards, documentation requirements, and change management practices while driving successful adoption of project outcomes.
• Continuously identify opportunities to improve processes, delivery effectiveness, quality, predictability, and organizational agility while ensuring delivery of high-quality product increments that meet business and customer expectations.

What you Bring:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and experience.
• 3+ years of experience serving as a Scrum Master within cross-functional Agile teams, with a strong understanding of Agile principles, frameworks, and best practices, and a proven ability to apply them effectively to drive team performance and delivery outcomes.
• Strong understanding of Agile methodologies and tools, including the Atlassian Suite (Jira, Confluence).
• Strong project estimation, planning, and organizational skills.
• Demonstrated ability to manage priorities and deliver results in a fast-paced environment.
• Excellent communication, collaboration, and interpersonal abilities.
• Proven ability to build productive relationships with business and technology stakeholders.
• Highly adaptable, proactive, and results-oriented.
• Strong sense of ownership and accountability for project deliverables and outcomes.
• Ability to work effectively under pressure while maintaining quality and delivery commitments.

Cloud, AI and Modern SDLC Delivery Practices

• Familiarity with cloud platforms such as Microsoft Azure (AKS).
• Knowledge of observability and monitoring tools such as Dynatrace, Quantum Metric, and Adobe Analytics.
• Experience using GitHub Copilot and AI-assisted software solution delivery tools to improve productivity and accelerate software delivery.
• Good understanding of Generative AI technologies, including Microsoft OpenAI, Google Gemini, and related AI platforms.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts:

• 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities:

• Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Employee & family assistance program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Digital & Program Management

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.