School IT Technician: Help Desk & Device Support

Myrcs; Richmond; On-site; CAD 48,000 - 62,000; Part time

Job summary

Richmond Christian School is seeking an IT Technician (Help Desk & Device Support) to serve as the first contact for technology support across three campuses. The role provides Tier 1–2 help desk support, manages device provisioning, and assists the IT Administrator with operations.

Regular campus travel is required on a scheduled rotation. The successful candidate will be committed to the school's Christian mission, have 1–3 years IT experience, and be proficient with Windows, macOS, iOS, and

Qualifications

• Diploma or certificate in Information Technology or related field.
• 1–3 years of hands-on IT support or help desk experience.
• Proficiency with Windows, macOS, and iOS operating systems.
• Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).

Responsibilities

• Provide Tier 1–2 help desk support for staff, students, and administration.
• Set up and deploy devices and manage lifecycle.
• Maintain classroom and AV technology.
• Assist with onboarding and offboarding workflows.
• Coordinate across three campuses on a rotating schedule.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Education

Diploma or certificate in Information Technology or related field

Tools

Windows

macOS

iOS

Microsoft 365

Intune

JAMF

Job description

Richmond Christian School is seeking an IT Technician (Help Desk & Device Support) to serve as the first contact for technology support across three campuses. The role provides Tier 1–2 help desk support, manages device provisioning, and assists the IT Administrator with operations.

Regular campus travel is required on a scheduled rotation. The successful candidate will be committed to the school's Christian mission, have 1–3 years IT experience, and be proficient with Windows, macOS, iOS, and