Scheduling Specialist - Full-Time

Traverse Independence; Kitchener; Hybrid; CAD 48,000 - 64,000; Full time

Job summary

Traverse Independence is seeking a Scheduling Specialist for a permanent full-time, hybrid role in Ontario. You will report to the Manager of Community Services and be responsible for ensuring adequate staffing, coordinating site coverage, and filling both scheduled and unscheduled absences.

The role requires post-secondary education with business courses, strong Microsoft Office skills, and at least one year of administrative experience.

Qualifications

• Post-secondary education with applicable business courses.
• Strong Microsoft Office and Windows proficiency.
• Minimum one year experience in administrative duties.
• Experience with scheduling software and HRIS an asset.
• Excellent communication, interpersonal, organizational and time management skills.
• Knowledge of collective agreements and relevant legislation.

Responsibilities

• Provide comprehensive scheduling services and maintain staffing levels.
• Approve overtime when necessary, according to guidelines.
• Monitor absence and scheduling documentation.
• Maintain scheduling documents including call-sheets and master schedules.
• Support site coverage and on-call responsibilities including early mornings, evenings, and alternating weekends.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Teamwork

Confidentiality

Education

Post-secondary education with applicable business courses

Tools

Microsoft Office

Scheduling software

HRIS

Job description

Scheduling Specialist (Permanent Full Time)

About Us

Traverse Independenceprimarily supports individuals with acquired brain injuries (ABI) to live independently in the community. As a centre of excellence, we empower and connect clients on their journey to independence. We offer a comprehensive range of services across the continuum of care, including:

• Adult day programs
• Services for individuals experiencing homelessness
• Mainstream outreach in clients' homes
• Transitional living programs
• Supportive housing

Job Overview

As a full-time Scheduling Specialist, you will report to the Manager of Community Services, and will be responsible for:

• Providing comprehensive scheduling services and recommending solutions to ensure minimum staffing levels are met and maintained, coordinate site coverage, and assume ownership of filling both scheduled and unscheduled absences
• Approving overtime when necessary, according to guidelines provided
• Monitoring and coordinating absence and scheduling documentation/information
• Updating and maintaining all scheduling documents including but not limited to call-sheets and master schedules
• Maintaining current knowledge of the collective agreement, relevant Acts and Regulations
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in compliance with policies, procedures, legislation, and regulation and identifying non-compliance for resolution
• Availability to support site coverage throughout scheduled shifts as well as on-call responsibilities including early mornings, evenings, and alternating weekends.

Status:

Full Time (Non-Bargaining Unit), hybrid role working approximately 30.0 hours per week.

Qualifications

• Post-secondary education with applicable business courses
• Skilled in current software programs including advanced Microsoft Office and Windows
• Minimum one year experience in administrative duties
• Experience with scheduling software and HRIS an asset
• Excellent communication, interpersonal, organizational and time management skills
• Ability to meet tight deadlines, while handling multiple tasks and work effectively as a team member
• Awareness and observance of confidentiality in relation to clients and staff
• Knowledge and understanding of the needs of persons with disabilities
• Current knowledge of Collective Agreement, ESA, and any other relevant legislation

Accommodations

Traverse Independence is committed to building an accessible and barrier-free workplace that provides employment opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact our Human Resources Department if you require any accommodations to ensure you can participate fully during the recruitment and selection process.