SAP ISU/ICM Consultant

Akkodis; Canada; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading IT services company is seeking an SAP Consultant specialized in SAP IS-U or Investigative Case Management to enhance their utility operations. This mid-senior level contract role involves optimizing workflows, detecting fraud, and ensuring compliance, making it essential for improving operational performance and mitigating risks in the utility industry.

Qualifications

• 4–6 years experience with SAP IS-U or SAP ICM.
• Strong understanding of utility industry processes.
• Experience in workflow design and compliance integration.

Responsibilities

• Design and implement efficient case management processes.
• Develop strategies for fraud detection and prevention.
• Ensure case management practices align with regulatory requirements.

Skills

Analytical skills

Communication skills

Problem-solving skills

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Akkodis

Senior Technical Recruiter & Talent Acquisition Specialist, CHRL Candidate

Position: SAP IS-U / ICM Consultant

Experience Level: 4–6 Years

Location: Canada

We are looking for a talented SAP Consultant with experience in either SAP IS-U or Investigative Case Management (ICM) to support our utility business operations. The successful candidate will play a key role in designing, configuring, and optimizing case management workflows to address customer issues, detect fraud, and ensure compliance with regulatory standards.

Key Responsibilities:

• Workflow Optimization: Design and implement efficient case management processes to streamline issue resolution and improve operational performance.
• Fraud Detection & Prevention: Develop investigative strategies to identify and mitigate fraudulent activities, protecting company assets.
• Regulatory Compliance: Ensure case management practices align with evolving regulatory requirements to reduce legal and financial risks.
• System Utilization: Leverage expertise in SAP IS-U or ICM to maximize system capabilities and enhance return on technology investments.

Required Skills & Qualifications:

• 4–6 years of experience with SAP IS-U or SAP ICM modules.
• Strong understanding of utility industry processes and case management best practices.
• Experience in workflow design, fraud mitigation, and compliance integration.
• Excellent analytical, communication, and problem-solving skills.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Canada CA$100,000.00-CA$125,000.00 1 week ago