SAP Business Operations Transformation Lead

High Cliff Partners Inc.; Montreal; Híbrido; CAD 120.000 - 180.000; Jornada completa

Descripción de la vacante

High Cliff Partners Inc. in Montreal is seeking an experienced bilingual SAP Business Operations Transformation Lead to join a finite project from November 23, 2026 through end of May 2027, with potential extension. The role is hybrid, requiring on-site work 2–3 days per week.

You will help design the COE business process, define KPIs and dashboards, and lead cross-functional coordination to optimize workflows, remove bottlenecks, and drive continuous improvement across SAP/S4HANA operations.

Formación

• Minimum 10 years in business operations transformation or related field.
• Experience leading cross-functional projects with measurable outcomes.
• Bilingual in English and French is a plus; capable of communicating with diverse teams.

Responsabilidades

• Design COE business processes to support SAP issues and tickets.
• Define and implement dashboards and KPIs for performance measurement.
• Coordinate across teams to remove silos and improve information flow.
• Design and implement a streamlined working framework aligned with operational constraints.
• Facilitate workshops to resolve bottlenecks and improve processes.
• Identify quick wins and drive continuous improvement in transformation programs.
• Rationalize tools to simplify day-to-day collaboration.

Conocimientos

Cross-functional leadership

Agile methodologies

Data-driven decision making

Excellent communication

Herramientas

SAP S/4HANA

Descripción del empleo

Our Montreal based client is seeking an experienced Bilingual SAP Business Operations Transformation Lead to join their project on November 23, 2026 and will run until end of May 2027, with possibility of an extension. The ideal candidate has at least 10 years of experience in business operations transformation and cross-functional project leadership, with a track record of concrete, measurable results optimizing workflows across multiple teams and manage through data and consistently prioritize operational effectiveness over theoretical approaches. This is a hybrid role that requires working on-site 2-3 days per week.

Key Responsibilities:

Help design the center of excellence business process to fine tune the client's business functions resulting in an effective methodology to support the business and any SAP issues that may evolve when the COE team are responding to tickets and issues. The ideal candidate should have a strong background working with Agile methodology and can help design KPI, dashboards at the right time. Performance Measurement: Define and implement a dashboard of simple, relevant, and immediately actionable key performance indicators (KPIs). Must have extremely strong communication skills and have a good knowledge base of SAP S/4 HANA. Cross-Functional Coordination: Establish simple, effective alignment mechanisms within and across teams to break down silos and improve the flow of information. Optimize Working Methods: Design and adapt a common, pragmatic, streamlined working framework that is fully aligned with operational constraints. Resolve Bottlenecks: Facilitate operational alignment workshops and take practical action to remove obstacles between departments. Continuous Improvement: Identify and implement quick wins while managing broader structural transformation initiatives. Rationalize Tools: Harmonize the collaborative tool ecosystem to ensure that tools simplify teams' day-to-day work.