Salesforce Project Manager, Nonprofit

Passion Fruit Partners; Canada; Hybrid; CAD 73,000 - 102,000; Full time

Benefits offered by this job

Remote work

Health benefits

Learning budget

Certification coverage

Volunteer day

Parental leave top-up

Annual retreat

Generous vacation

Job summary

Passion Fruit Partners is seeking a Salesforce Project Manager to plan and drive nonprofit Salesforce implementations. You will build trust with clients and teammates, coordinate across teams, and remove blockers to progress. Experience with nonprofit Salesforce projects is preferred.

The role is remote from Canada, with a flexible, fully remote work environment and a focus on delivering high-value outcomes for nonprofit clients.

Qualifications

• 3+ years of experience managing technology, consulting, or implementation projects.
• Past experience working with nonprofit organizations.
• Salesforce Admin Certification required; Salesforce Nonprofit Consultant or related certs preferred.

Responsibilities

• Own end-to-end project management of mid- to large-scale Salesforce implementations.
• Develop and maintain project plans, timelines, budgets, and resourcing.
• Coordinate multidisciplinary project teams and clarify priorities and dependencies.
• Facilitate client and internal meetings; ensure decisions and actions are tracked.
• Identify and manage project risks, scope changes, and competing priorities.
• Monitor project financials and utilization; address budget/timeline risks.
• Maintain project documentation, reporting, and hygiene throughout lifecycle.
• Lead retrospectives and implement improvements for future engagements.

Skills

Project management

Stakeholder management

Organization

Facilitation

Risk management

Team collaboration

Education

Post-secondary education

Tools

Salesforce

Job description

Passion Fruit Partners are hiring a Salesforce Project Manager to plan and drive the completion of Salesforce implementation projects with nonprofit organizations. Successful candidates enjoy building trusting relationships with clients and teammates through strong communication, coordinating work across multiple team members, and removing blockers to progress. Experience in managing Salesforce implementations for nonprofits is preferred.

Location

Virtual - Home-based office in Canada.

Culture

Passion Fruit Partners is a boutique Canadian Salesforce consulting firm that specializes in working with nonprofits. Founded in 2020, we have grown to be a tight-knit team with shared values and a passion for helping nonprofits. Passion Fruit is committed to creating an environment where team members can be their authentic selves, continue to grow as individuals, and have work-life balance to recharge and spend time with loved ones.

What we offer

This position comes with a base salary range of $73,000 - $102,000. Passion Fruit Partners offers a generous total rewards package to ensure our team is happy, healthy and engaged. See below for details:

Work-life: Our work environment is flexible and fully remote

Health Benefits: Health coverage for you and your family plus a health spending account.

Salary Plus: Competitive OTE plus other perks - home-office set-up stipend, annual learning and collaboration budget, referral bonuses, coverage for Salesforce certifications, paid volunteer day and parental leave top-up.

Time together and away: We thrive together with regular co-working sessions and an annual retreat. We recharge with a generous vacation allotment including a holiday week shutdown.

We stand by our values every day and represent who we are

• Passion: We are passionate about making a difference in the world by supporting the missions of nonprofits.
• Authenticity: We bring our authentic selves to work and present Passion Fruit as we are.
• Integrity: We are committed to doing right by our clients, teammates, and all those we interact with.
• Quality: We are committed to providing our clients with the highest quality service.

Responsibilities

• Own the end-to-end project management of mid- to large-scale Salesforce implementations, from kickoff and planning through delivery, launch, and support.
• Develop and maintain project plans, timelines, budgets, resourcing plans, milestones, and deliverables, keeping projects moving and stakeholders aligned.
• Coordinate multidisciplinary project teams, creating clarity around priorities, responsibilities, dependencies, and next steps.
• Facilitate client and internal project meetings, ensuring decisions are made, actions are captured, and issues are followed through to resolution.
• Proactively identify and manage project risks, scope changes, dependencies, and competing priorities before they impact delivery.
• Monitor project financials and utilization, identifying risks to budget or timeline and working with Delivery leadership to address them.
• Ensure project documentation, status reporting, and project hygiene are maintained consistently throughout the project lifecycle.
• Lead project retrospectives and translate lessons learned into improvements for future engagements. Identify recurring delivery challenges and recommend improvements to how projects are scoped, planned, communicated, and managed.
• Partner with Delivery leadership to continuously evolve our delivery practices as Passion Fruit grows.

Skills

• Demonstrated success managing multiple projects, stakeholders, timelines, budgets, risks, and dependencies through the full project lifecycle.
• Strong client management skills, including the ability to establish trust, facilitate decisions, manage expectations, and navigate difficult conversations.
• Excellent organization and attention to detail.
• Strong facilitation and communication skills, with the ability to adapt your approach to technical, operational, and executive audiences.
• Sound judgment and problem-solving skills, including the ability to anticipate risks, understand when intervention is needed, and escalte appropriately.
• A collaborative working style and the ability to influence project teams without formal authority.

Qualifications

• Salesforce.com Admin Certification required, Salesforce.com Nonprofit Consultant or other Consultant level certifications preferred
• Project management certification such as PMP, CAPM, or equivalent training is an asset.
• 3+ years of experience managing technology, consulting, or implementation projects.
• Past experience working with nonprofit organizations
• Post-Secondary Education required

Passion Fruit is an equal-opportunity employer. Please request any necessary accommodation in your opening application. Passion Fruit endeavours to provide all necessary accommodation to candidates and employees to ensure an equitable recruitment and working environment.