Managed Services - Salesforce Consultant, Nonprofit

Passion Fruit Partners; Canada; À distance; CAD 88 000 - 120 000; Plein temps

Avantages offerts par ce poste

Flexible work environment

Health coverage for family

Competitive OTE plus other perks

Generous vacation allotment

Annual retreats and co‑working sessions

Résumé du poste

A boutique Salesforce consulting firm is seeking a Salesforce Consultant to manage projects for nonprofit organizations. The ideal candidate will possess strong project management skills and deep Salesforce expertise. Responsibilities include managing Salesforce orgs, handling configurations, and providing training. The firm offers a competitive salary, flexible remote work environment, and a generous benefits package that promotes work-life balance.

Qualifications

• Proven track record of managing complex projects.
• Experience with Salesforce configuration and integrations.
• Certification in Salesforce Nonprofit Consultant required within 90 days.

Responsabilités

• Manage multiple Salesforce orgs and track deadlines.
• Lead declarative configuration work in Salesforce.
• Identify data quality issues and propose solutions.
• Independently manage client expectations.
• Create client‑ready documentation of systems and processes.
• Collaborate with sales team on renewal strategies.

Connaissances

Strong problem‑solving skills

Client‑management skills

Excellent communication skills

Business writing skills

Self‑motivated independent thinker

Description du poste

Managed Services - Salesforce Consultant, Nonprofit

Passion Fruit Partners is hiring a Salesforce Consultant to lead Salesforce managed services projects with nonprofit organizations. Successful candidates will have strong project management skills, deep Salesforce expertise, and a proven track record of managing complex and dynamic workloads across multiple projects. You'll serve mission-driven organizations by delivering continuous support and optimization of their core Salesforce platform, handling everything from user issue resolution, proactive system health checks, declarative platform configuration, and collaborating on major strategic improvements.

Location: Virtual – Home-based office in Canada.

Culture: Passion Fruit Partners is a boutique Canadian Salesforce consulting firm that specializes in working with nonprofits. Founded in 2020, we have grown to be a tight-knit team with shared values and a passion for helping nonprofits. Passion Fruit is committed to creating an environment where team members can be their authentic selves, continue to grow as individuals, and have work‑life balance to recharge and spend time with loved ones.

What we offer:

This position comes with a base salary range of $88,000 – $120,000. Passion Fruit Partners offers a generous total rewards package to ensure our team is happy, healthy and engaged. See below for details:

• Work‑life: Our work environment is flexible and fully remote


• Health Benefits: Health coverage for you and your family plus a health spending account.


• Salary Plus: Competitive OTE plus other perks - home‑office set‑up stipend, annual learning and collaboration budget, referral bonuses, coverage for Salesforce certifications, and parental leave top‑up.


• Time together and away: We thrive together with regular co‑working sessions and an annual retreat. We recharge with a generous vacation allotment including a Christmas week shutdown.

We stand by our values every day and represent who we are:

• Passion: We are passionate about making a difference in the world by supporting the missions of nonprofits.


• Authenticity: We bring our authentic selves to work and present Passion Fruit as we are.


• Integrity: We are committed to doing right by our clients, teammates, and all those we interact with.


• Quality: We are committed to providing our clients with the highest quality service.

Responsibilities:

• Independently manage multiple Salesforce orgs, proactively planning work, keeping track of deadlines, deliverables and priorities


• Lead declarative configuration work in Salesforce with minimal supervision (e.g., object and field updates, Flows, security and permissions, 3rd party application integrations, data migration)


• Contribute to the ongoing health and maintenance of client orgs by proactively identifying data quality and maintenance issues that impact client goals, proposing remediation plans and delivering user training tailored to different audiences when necessary


• Independently manage client expectations, estimate enhancements, set deadlines, and monitor project hours


• Lead solution discussions and delegate required execution tasks by assigning clear tasks with context and reviewing for accuracy


• Create clear and client‑ready documentation of systems, processes and configurations to ensure knowledge continuity


• Regularly contribute reusable solutions and lessons learned, and participate in mentoring peers


• Collaborate with the sales team to support renewal strategies and proactively identify roadmap opportunities


• Gather feedback from clients and team in order to implement best practices and lessons learned from project retrospectives to improve Passion Fruit’s delivery approach


• Complete your Salesforce Nonprofit Consultant certification within your first 90 days of employment

Skills:

• Strong problem‑solving, decision‑making, and client‑management skills


• Excellent communication and business writing skills


• Self‑directed, takes individual responsibility, self‑motivated independent thinker