Salesforce Marketing and Data Cloud Consultant

Accenture PLC; Toronto; On-site; CAD 69,000 - 119,000; Full time

Job summary

Accenture Song seeks a skilled Marketing Cloud Engagement and Data 360 practitioner to design and implement client solutions. You will work hands-on across the full delivery lifecycle, from discovery to data modeling, configuration, testing and implementation, with ongoing documentation and client workshops.

The role emphasizes collaboration with multinational teams, data integration best practices, and a strong focus on journey design, data activations, and technical artifacts throughout

Qualifications

• Experience configuring Marketing Cloud Engagement (Journey Builder, Automation Studio).
• Knowledge of Data 360: data modelling, identity resolution, segmentation.
• Hands-on API integrations between MCE/Data 360 and external systems.
• Familiar with Einstein features, Email Studio and CASL considerations.

Responsibilities

• Configure and implement Marketing Cloud Engagement and Data 360 to meet client needs.
• Design journeys, automations, emails, and data integrations.
• Build and validate Data 360 components including data ingestions and mappings.
• Collaborate with stakeholders and document delivery artifacts.

Skills

MCE (Salesforce)

Data 360

Journey Builder

Automation Studio

Data modelling

APIs

Einstein features

Tools

Salesforce Marketing Cloud

Data Cloud

MCE components

APIs/Connectors

Job description

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You Are:

A highly effective Marketing Cloud Engagement (Salesforce Marketing Cloud) and Data 360 (Data Cloud) practitioner; this person will work directly with clients, understand their needs and utilize best practices and methodologies to design and implement the best solutions for our clients. This key member of our team will be hands on across the full delivery life cycle- discovery, requirements, use case definition, data modeling, configuration, testing, and implementation. The practitioner will also support project delivery, contribute to client workshops, and help maintain documentation throughout the engagements.

The Work:

• Configure and implement Marketing Cloud Engagement and Data 360 solutions that meet client-specific business and technical requirements.
• Design and build MCE components including journeys, automations, email builds, and data integrations.
• Build and validate Data 360 components including data ingestions, mapping, data modelling, identity resolution rules, segmentation, and activations
• Collaborate with client stakeholders and internal delivery teams throughout various phases of the project
• Contribute to technical documentation, and other delivery artifacts throughout the engagement.

Here’s What You’ll Need:

Marketing Cloud Engagement (Salesforce Marketing Cloud)

• 3 + years of hands-on experience with Journey Builder and Automation Studio. Comfortable building and troubleshooting journeys and automations.
• Good working knowledge of platform administration: account setup, SAP, private domain configuration, cross-BU data and content sharing and user management.
• Experience with Data extensions, Contact Builder, file imports, API, and MC Connect integrations.
• Experience building emails with AMP Script to drive personalization and dynamic content. SSJS experience is a plus.
• Familiar with CASL requirements, IP warming best practices, and managing contact keys and subscriber data.
• Knowledge of Einstein features and Mobile Studio.

Salesforce Data 360 (Data Cloud)

• 3+ years of hands-on experience configuring Data 360, including data modelling and mapping, data streams, data transforms, Calculated Insights and identity resolution rules.
• Working knowledge of segmentation and activation — building segments in Data 360 and activating to downstream channels such as MCE or ad platforms.
• Experience integrating Data 360 with Salesforce core, MCE, or external systems via APIs, connectors, or data pipelines.
• Experience deploying Data 360 configurations across sandbox and production environments using data kits, changesets, Metadata API, or Salesforce CLI; familiarity with CI/CD and DevOps tooling a plus.
• English is required for this position as this role will be aligned to multi-national teams where English is the common language across our Global Enterprise. Due to the significant high volume of interactions with these English-speaking multi-national teams, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate. Information on benefits is here. Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $69,450 to $119,450

FY27