Delivery Lead - MarTech Platforms

1200 Accenture Inc Company; Toronto; On-site; CAD 132,000 - 278,000; Full time

Job summary

Accenture Song seeks a Delivery Lead to drive Marketing Technology, Commerce and Content Management programs, focusing on client relationships, financials, delivery, and resourcing. You will manage on-shore/off-shore teams and translate business needs into epics, shaping solution plans and platform migrations.

You will work with senior stakeholders across Canada, the US, and other regions in a fast-paced consulting environment, leveraging CI/CD and data/privacy best practices to deliver

Qualifications

• 7+ years of leading delivery of marketing platforms projects.
• 5+ years with major marketing suites (AEC, SFMC, Oracle MC, SAP MC).
• 1+ year delivering AI marketing projects.
• Experience with Waterfall and Agile SDLC in large web or commerce projects.
• Strong leadership and client management in consulting environments.

Responsibilities

• Build relationships with senior management and identify follow-on opportunities.
• Plan and estimate delivery using Agile; manage milestones, scope, budget and risk.
• Lead on-shore and off-shore project teams through lifecycle.
• Translate business requirements into epics and stories; contribute to solution planning.
• Support platform migration and global roll-out strategies and execution.
• Engage stakeholders for business justification, funding, and timelines.

Skills

Leadership

Stakeholder management

Agile delivery

Communication

Project planning

Education

Bachelor's degree

Tools

Adobe Experience Cloud

Salesforce Marketing Cloud

Oracle Marketing Cloud

SAP Marketing Cloud

AEP

Job description

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song You are: We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Marketing Technology, Commerce and Content Management programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines.

The work:

• Develop strong working relationships with the senior management team and identify follow-on project opportunities
• Plan and estimate delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
• Manage day-to-day on-shore and off-shore project teams during the project lifecycle
• Manage the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
• Manage and contribute to solution plan definition
• Manage and contribute to development of the platform migration and global roll out strategy and execution
• Interact with client stakeholders for business justification, funding, scope and timeline
• Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Here’s what you’ll need:

• Minimum 7+ years of experience leading the successful delivery of Marketing platforms projects
• 5+ years of experience implementing comprehensive marketing suites such as Adobe Experience Cloud (AEM, AEP), Salesforce Marketing Cloud, Salesforce Data Cloud, Oracle Marketing Cloud, SAP Marketing Cloud
• 1+ years of experience delivering AI Marketing projects
• A minimum of a high school diploma or GED is required for this position
• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
• Bonus points if: Bachelor's degree or equivalent (minimum 12 years) work experience
• Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
• Minimum 3+ years of experience delivering projects which have integrated a number of the functional capabilities listed below:
• Customer Data Platform
• Digital Analytics
• Digital Asset Management
• eCommerce Integration Platform
• Journey Orchestration
• Marketing Automation
• Personalization
• Search / SEO
• Web Content Management
• Multi-device support (smart-phone, tablet, desktop, console, set-top box)
• Experience with marketing campaign design, implementation and execution
• Experience in algorithmic decisioning or management
• Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
• Strong understanding of PCI/PII security and data privacy requirements
• Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
• Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate. Information on benefits is here. Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $131,700 to $278,100

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture