Salesforce Marketing and Data Cloud Consultant

Accenture PLC; Calgary; On-site; CAD 69,000 - 119,000; Full time

Job summary

Accenture Song is seeking a skilled Marketing Cloud Engagement and Data 360 practitioner to work directly with clients, translating requirements into scalable Salesforce-based solutions. You will lead hands-on configuration, data modeling, and integration work across discovery, design, and implementation phases.

As a key member of the delivery team, you will collaborate with stakeholders, contribute to workshops, and maintain comprehensive documentation.

Qualifications

• Experience with Salesforce Marketing Cloud Engagement and Data 360 implementations.
• Ability to translate client needs into technical configurations and data models.
• Hands-on work across discovery, requirements, design, testing and implementation.
• Familiarity with CASL compliance, data governance and contact data management.
• Knowledge of Einstein features and Mobile Studio is a plus.
• Experience with API integrations and data pipelines within Salesforce ecosystem.

Responsibilities

• Configure and implement Marketing Cloud Engagement and Data 360 solutions to meet client requirements.
• Design and build MCE components including journeys, automations, emails, and data mappings.
• Build and validate Data 360 components including data ingestions, mapping, segmentation and activations.
• Collaborate with client stakeholders and internal delivery teams across project phases.
• Contribute to technical documentation and delivery artifacts throughout engagements.

Skills

Client collaboration

Requirements gathering

Documentation

English proficiency

Tools

Salesforce Marketing Cloud

Journey Builder

Automation Studio

Data Extensions

API integrations

Salesforce Data Cloud

Job description

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You Are:

A highly effective Marketing Cloud Engagement (Salesforce Marketing Cloud) and Data 360 (Data Cloud) practitioner; this person will work directly with clients, understand their needs and utilize best practices and methodologies to design and implement the best solutions for our clients. This key member of our team will be hands on across the full delivery life cycle- discovery, requirements, use case definition, data modeling, configuration, testing, and implementation. The practitioner will also support project delivery, contribute to client workshops, and help maintain documentation throughout the engagements.

The Work:

• Configure and implement Marketing Cloud Engagement and Data 360 solutions that meet client-specific business and technical requirements.
• Design and build MCE components including journeys, automations, email builds, and data integrations.
• Build and validate Data 360 components including data ingestions, mapping, data modelling, identity resolution rules, segmentation, and activations
• Collaborate with client stakeholders and internal delivery teams throughout various phases of the project
• Contribute to technical documentation, and other delivery artifacts throughout the engagement.

Here’s What You’ll Need:

Marketing Cloud Engagement (Salesforce Marketing Cloud)

• 3 + years of hands-on experience with Journey Builder and Automation Studio. Comfortable building and troubleshooting journeys and automations.
• Good working knowledge of platform administration: account setup, SAP, private domain configuration, cross-BU data and content sharing and user management.
• Experience with Data extensions, Contact Builder, file imports, API, and MC Connect integrations.
• Experience building emails with AMP Script to drive personalization and dynamic content. SSJS experience is a plus.
• Familiar with CASL requirements, IP warming best practices, and managing contact keys and subscriber data.
• Knowledge of Einstein features and Mobile Studio.

Salesforce Data 360 (Data Cloud)

• 3+ years of hands-on experience configuring Data 360, including data modelling and mapping, data streams, data transforms, Calculated Insights and identity resolution rules.
• Working knowledge of segmentation and activation - building segments in Data 360 and activating to downstream channels such as MCE or ad platforms.
• Experience integrating Data 360 with Salesforce core, MCE, or external systems via APIs, connectors, or data pipelines.
• Experience deploying Data 360 configurations across sandbox and production environments using data kits, changesets, Metadata API, or Salesforce CLI; familiarity with CI/CD and DevOps tooling a plus.
• English is required for this position as this role will be aligned to multi-national teams where English is the common language across our Global Enterprise. Due to the significant high volume of interactions with these English-speaking multi-national teams, which is inherent to this position, it is not possible to reorganize the company’s activities to avoid this requirement.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range
British Columbia/Ontario/New Brunswick $69,450 to $119,450

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.