Salesforce & Development Specialist (Intermediate level) - 3319

emergiTEL Inc.; Toronto; Hybrid; CAD 62,000 - 69,000; Full time

Job summary

emergiTEL Inc. is seeking a Salesforce & Development Specialist (Intermediate) in Toronto, ON. This contract role focuses on Salesforce Sales Cloud, SFMC campaigns, and data-driven marketing, with a strong emphasis on analytics and audience segmentation.

The ideal candidate will deploy and manage Tasks, Surveys, Quizzes, Knowledge Articles, and AMPScript, and will collaborate across teams to deliver multi-channel email and SMS campaigns. Hybrid work offers 3 days onsite.

Qualifications

• Strong Salesforce experience with a primary focus on Sales Cloud.
• Experience deploying and managing Tasks, Surveys, Quizzes, and Knowledge Articles within Salesforce.

Responsibilities

• Create and maintain Salesforce Marketing Cloud campaigns (Email, SMS).
• Develop and execute data-driven marketing campaigns using Marketing Cloud Analytics Builder.
• Collaborate with stakeholders to translate business requirements into Salesforce solutions.
• Maintain audience segments and ensure cross-device email template responsiveness.

Skills

Analytical skills

Data-driven marketing

Email marketing

SMS marketing

Tools

Salesforce

Sales Cloud

Salesforce Marketing Cloud

Email Studio

Audience Builder

Mobile Studio

Journey Builder

Analytics Builder

AMPscript

SQL

Microsoft Excel

Power BI

Job description

1500 Don Mills Road, ON

emergiTEL is hiring

Salesforce & Development Specialist (Intermediate Level)

Contract Duration: 12 Months.

Pay Rate: $45 - $50/hr INC.

Location: Toronto, ON (Hybrid, 3 days onsite)

Job Description

• Strong Salesforce experience with a primary focus on Sales Cloud (approximately 95%).
• Experience deploying and managing Tasks, Surveys, Quizzes, and Knowledge Articles within Salesforce.
• Ability to manage complex audiences, including:
  • Gathering and understanding business requirements.
  • Translating business requirements into Salesforce solutions.
  • Configuring and maintaining audience segments.
• Strong analytical skills with hands-on experience in:
  • Microsoft Excel
  • Power BI
  • SQL
• Mandatory experience with CSS and/or HTML for developing responsive email templates that function across multiple devices.
• Create and maintain Salesforce Marketing Cloud (SFMC) campaigns.
• Extensive knowledge of:
  • Email Studio
  • Audience Builder
  • Mobile Studio
• Experience executing successful email and SMS marketing campaigns.
• Experience working with Analytics Builder in Salesforce Marketing Cloud.
• Working knowledge of AMPScript.
• Advanced knowledge of Journey Builder, including:
  • Process Automation
  • A/B Testing
  • Dynamic Assets
  • Decision Splits
  • Engagement Splits
• Strong data management capabilities.
• Proficiency in SQL and data-driven marketing operations.

Vacancy Status

This is an active position currently open for hiring.

Use of Artificial Intelligence

No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team.

Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.