Salesforce Developer

Momentive Software, Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Momentive Software is seeking a Salesforce Developer to design, develop, and deploy customized Salesforce solutions using Apex, LWC, Visualforce, and Flows. You will configure Service Cloud features to support SLA compliance and build Experience Cloud sites for external users.

The role requires hands‑on experience with Service Cloud and Experience Cloud, plus strong collaboration with analysts, architects, and QA.

Qualifications

• 3+ years of hands-on Salesforce development experience including Apex, Visualforce, LWC, and SOQL/SOSL.
• Proven experience implementing and customizing Service Cloud features such as Case Management, Omni-Channel, Knowledge, and Entitlements.
• Proven experience building and configuring Experience Cloud sites for external users.

Responsibilities

• Design, develop, and deploy customized Salesforce solutions using Apex, LWC, Visualforce, and Flows.
• Configure and maintain Service Cloud features to support SLA compliance.
• Build and maintain Experience Cloud sites for partner/customer users.

Skills

Apex

LWC

Visualforce

SOQL/SOSL

Service Cloud

Experience Cloud

DevOps

Copado

Gearset

Flosum

Data Migration

Tools

Data Loader

Workbench

ETL platforms

Job description

Salesforce Developer

We are looking for a passionate and skilled Salesforce Developer with hands‑on experience in Salesforce Service Cloud and Experience Cloud. This is a fantastic opportunity to work on high‑impact projects with a global team, leveraging the latest Salesforce technologies to deliver scalable and efficient solutions.

Responsibilities

• Design, develop, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows.
• Configure and maintain Service Cloud features including Case Management, Omni‑Channel, Entitlements, Milestones, and Knowledge to support SLA compliance.
• Build and maintain Experience Cloud sites, managing community user experiences, page layouts, and sharing rules for external/partner/customer users.
• Collaborate with cross‑functional teams including business analysts, architects, and QA to deliver high‑quality solutions.
• Participate in code reviews, unit testing, and deployment activities.
• Troubleshoot and resolve technical issues related to Salesforce and third‑party integrations.
• Support data migration activities including data mapping, cleansing, and transformation using tools like Data Loader, Workbench, or ETL platforms (e.g., Informatica, MuleSoft).
• Partner with support/customer service leadership and product team to translate business requirements into scalable Service Cloud and community solutions.
• Work in an Agile/Scrum environment, participating in daily stand‑ups, sprint planning, retrospectives, and delivering user stories on time.

Required Skills & Qualifications

• 3+ years of hands‑on Salesforce development experience, including Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL.
• Proven experience implementing and customizing Service Cloud, including Case Management, Omni‑Channel routing, Knowledge, Entitlements/Milestones, and CTI/telephony integrations.
• Proven experience building and configuring Experience Cloud (Community Cloud) sites, including template selection, custom Lightning components, page layouts, and sharing/security models for external users.
• Strong understanding of Salesforce data model, security architecture (profiles, permission sets, sharing rules, roles) and how these apply differently to internal vs. external (community) users.
• Experience with DevOps version control tools like Copado, Gearset, Flosum.
• Familiarity with Salesforce DevOps best practices, including sandbox management and change set/metadata deployment strategies.
• Experience with Service Cloud Voice, Live Agent/Chat, or Digital Engagement channels is a plus.
• Required certifications: Salesforce Certified Platform Developer I/II, Service Cloud Consultant and/or Experience Cloud Consultant.

Preferred Certifications

• Salesforce Certified Administrator or Advanced Administrator.

About Us

Momentive Software amplifies the impact of over 20,000 purpose‑driven organizations in more than 30 countries, with over $11billion raised and 55million members served to date. Mission‑driven nonprofits and associations rely on Momentive’s cloud‑based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive’s solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management.

Equal Opportunity Statement

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.