Salesforce Consultant

Delpath; Toronto; Hybrid; CAD 105,000 - 176,000; Full time

Job summary

Delpath is seeking a Mid-Senior level Business Analyst to work in a hybrid capacity in downtown Toronto. The ideal candidate will possess over 10 years of experience, specifically with Salesforce CRM and capital markets. In this role, you will analyze business needs, design workflows, and enhance solutions through an effective understanding of user requirements.

Qualifications

• 10+ years’ experience as a Business Systems Analyst.
• 3+ years’ experience as a technical lead.
• 2+ years’ recent Salesforce CRM experience.

Responsibilities

• Conduct gap analysis and business needs assessments.
• Create impact analysis documents, and user stories.
• Support production solutions as needed.

Skills

Salesforce CRM

Data Orientation

Technical Leadership

Integration

Job description

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MBA | Connecting Talent to Opportunities | Hiring for Banking / Insurance / Finance / IT industries

Location Address: Hybrid (1 day/week), Downtown Toronto

Contract Duration: 6 months

Extension: Possible

FTE: Possible

Number of Positions: 2

Typical Day in Role / Responsibilities:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed

• Partner with Architecture on understanding the design and integration

• Create impact analysis document, User stories, Design workflows for implementation

• Deliver and enhance new and current solutions and applications

• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation

• Understand existing database schema, identify gaps and recommend solutions

• Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing

• Support the solution in production (as needed)

• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.

• Effectively communicate with technical and non-technical audiences

• Coach and train end users (as needed).

• Participate and run SCRUM Meetings (as needed).

Candidate Requirements/Must Have Skills:

1. 10+ years’ experience as a BSA, with 3+ years’ experience as a technical lead

2. 2+ years’ recent experience with Salesforce CRM

4. Capital markets and global banking experience is required

Nice-To-Have Skills:

- Financial services experience is a plus around AML, KYC, and/or Compliance

Best vs average: The ideal candidate will have very strong Salesforce experience. They would be a strong technical lead (not a people manager), who has significant experience with integration and enterprise level solutioning. Candidates will be data oriented.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

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