Salesforce Administrator - Hybrid, London, ON

Trojan Technologies; London; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work arrangement

Professional onboarding and training

Career coaching and development

Comprehensive health benefits

Job summary

Trojan Technologies, a Veralto company, seeks a Salesforce Administrator in London, Ontario. This hybrid role supports Sales, Service, and Customer Relationship Management, administering the Salesforce platform and driving adoption across teams.

You will design solutions, manage data quality, and coordinate releases with IT and external partners, enabling smarter business decisions and scalable processes.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• Hands-on configuration of Sales Cloud or Service Cloud in a multi-user environment.
• Salesforce Admin certification or ability to obtain within 6 months of hire.
• Experience using Salesforce data management tools and building reports/dashboards.
• Proven ability translating business requirements into Salesforce configurations.
• Experience supporting cross-functional stakeholders in a CRM environment.

Responsibilities

• Administer and maintain Salesforce platform (Sales Cloud, Service Cloud, Field Service).
• Design and implement custom objects, fields, layouts, Flows, reports, and dashboards.
• Partner with Sales, Marketing, and Customer Service to deliver scalable Salesforce solutions.
• Manage CRM data quality including deduplication, imports/exports, and governance.
• Execute Salesforce releases, sandbox deployments, testing, and upgrades.
• Develop user documentation, provide training, and drive adoption.
• Build reports/dashboards for leadership insights.
• Collaborate with IT and vendors for integrations while maintaining security.
• Ensure platform remains secure and scalable.

Skills

Salesforce administration

Security & user setup

Reports & dashboards

Data hygiene

Cross-functional collaboration

Education

Bachelor's in Business/IT

Tools

Data Loader

Import Wizard

Salesforce Sandbox

Job description

Trojan Technologies, a Veralto company, seeks a Salesforce Administrator in London, Ontario. This hybrid role supports Sales, Service, and Customer Relationship Management, administering the Salesforce platform and driving adoption across teams.

You will design solutions, manage data quality, and coordinate releases with IT and external partners, enabling smarter business decisions and scalable processes.