Salesforce Administrator - 12 month + Contract

Trojan Technologies; London; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work arrangement

Professional onboarding and training

Career coaching and development

Comprehensive health benefits

Job summary

Trojan Technologies, a Veralto company, seeks a Salesforce Administrator in London, Ontario. This hybrid role supports Sales, Service, and Customer Relationship Management, administering the Salesforce platform and driving adoption across teams.

You will design solutions, manage data quality, and coordinate releases with IT and external partners, enabling smarter business decisions and scalable processes.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• Hands-on configuration of Sales Cloud or Service Cloud in a multi-user environment.
• Salesforce Admin certification or ability to obtain within 6 months of hire.
• Experience using Salesforce data management tools and building reports/dashboards.
• Proven ability translating business requirements into Salesforce configurations.
• Experience supporting cross-functional stakeholders in a CRM environment.

Responsibilities

• Administer and maintain Salesforce platform (Sales Cloud, Service Cloud, Field Service).
• Design and implement custom objects, fields, layouts, Flows, reports, and dashboards.
• Partner with Sales, Marketing, and Customer Service to deliver scalable Salesforce solutions.
• Manage CRM data quality including deduplication, imports/exports, and governance.
• Execute Salesforce releases, sandbox deployments, testing, and upgrades.
• Develop user documentation, provide training, and drive adoption.
• Build reports/dashboards for leadership insights.
• Collaborate with IT and vendors for integrations while maintaining security.
• Ensure platform remains secure and scalable.

Skills

Salesforce administration

Security & user setup

Reports & dashboards

Data hygiene

Cross-functional collaboration

Education

Bachelor's in Business/IT

Tools

Data Loader

Import Wizard

Salesforce Sandbox

Job description

• Doing meaningful work that makes an everyday impact on the world around you.
• Growing your expertise and expanding your skillset with every project.
• Collaborating with a vibrant, inclusive, global team that values innovation and continuous improvement.

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.
• Growing your expertise and expanding your skillset with every project.
• Collaborating with a vibrant, inclusive, global team that values innovation and continuous improvement.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

Take a moment to watch our video: The Power to Make Things Possible (https://vimeo.com/burnsmarketing/review/823050239/c5d19b300c)

We offer:

• Flexible working hours
• Hybrid work arrangement
• Professional onboarding and training opportunities
• Career coaching and development opportunities
• Comprehensive health benefits

Reporting to the Senior Manager, Commercial Excellence, the Salesforce Administrator is responsible for managing, optimizing, and supporting Trojan Technologies' Salesforce platform to enable effective sales, service, and customer relationship management processes. This role provides day-to-day Salesforce administration, maintains data integrity, supports user adoption, and delivers platform enhancements that improve business efficiency and decision-making. Working closely with Sales, Marketing, Customer Service, IT, and external partners, the Salesforce Administrator helps ensure the CRM platform remains secure, scalable, and aligned with evolving business needs.

This position is part of the Commercial Excellence team located in London, Ontario, Canada and will be hybrid. Please note that only candidates currently based in London, Ontario, will be considered for this opportunity.

At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Trojan Technologies can provide.

In this role, a typical day will look like:

• Administer and maintain the Salesforce platform (Sales Cloud, Service Cloud, and Field Service), including user setup, security, roles, profiles, permission sets, workflows, and system configurations.
• Design and implement custom objects, fields, page layouts, Flows, validation rules, reports, and dashboards to support evolving business processes.
• Partner with Sales, Marketing, and Customer Service teams to gather requirements and deliver scalable Salesforce solutions that improve productivity and user experience.
• Manage CRM data quality through deduplication, imports, exports, ongoing data hygiene, and governance initiatives.
• Execute Salesforce releases, sandbox deployments, testing, and system upgrades to ensure platform stability and continuous improvement.
• Develop user documentation, deliver training, and drive Salesforce adoption across the organization.
• Build reports and dashboards that provide actionable business insights to Sales and Marketing leadership.
• Collaborate with IT and third-party vendors to support integrations between Salesforce and enterprise systems while maintaining compliance with security and data governance standards.

The essential requirements of the job include:

• Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent practical experience.
• Experience administering Salesforce, including hands‑on configuration of Sales Cloud or Service Cloud in a multi-user business environment.
• Salesforce Certified Administrator certification or the ability to obtain certification within six months of hire.
• Experience using Salesforce data management tools (such as Data Loader or Import Wizard) and developing reports and dashboards.
• Proven experience translating business requirements into Salesforce configurations that improve user adoption and business processes.
• Experience supporting cross‑functional business stakeholders and end users within a CRM environment.

Trojan Technologies is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources—and building rewarding careers along the way.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.