Sales Team Manager - Calgary

Neilson Financial Services; Calgary; On-site; CAD 80,000 - 85,000; Full time

Job summary

Neilson Financial Services in Calgary is seeking a Sales Team Manager to lead our Sales Advisors, driving a customer-focused, high-energy sales culture in a dynamic life insurance environment.

You will coach and develop the team, manage weekly and monthly trackers and reports, and ensure alignment with company values: Customer Focused, Results Driven, and Team Spirited. A Life License and LLQP, plus bilingual English/French, are preferred. Expect a 37.5-hour week with potential weekend work.

Qualifications

• Experience in inside sales or contact centre environments.
• Proven management experience in the insurance industry.
• Results-driven with strong integrity and customer empathy.
• Natural leadership to inspire high-performing sales teams.
• Hands-on coaching and skill development experience.
• Strong communication skills with immediate impact.

Responsibilities

• Foster a customer-focused, high-energy sales environment.
• Conduct one-on-one coaching sessions and development plans for Advisors.
• Lead team meetings, Buzz sessions and incentive programs to drive results.
• Oversee weekly/monthly trackers, dashboards and performance reports.
• Stay updated on insurance products, processes and competitors.
• Communicate changes and initiatives with positivity and clarity.
• Contribute to team and company objectives and embody core values.
• Maintain 37.5-hour workweek with potential weekend work.

Skills

Inside sales

Management

Leadership

Coaching

Communication

Ambitious

Change adaptability

Bilingual English/French

Weekend readiness

Job description

At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations.

We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and high-achieving environment. The ideal candidate will elevate team performance and ensure excellence at every turn.

Duties & Responsibility

• Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere within the team.
• Conducting impactful one-on-one sessions with Sales Advisors, offering personalized coaching and development plans to enhance their performance.
• Inspiring and engaging the team through effective team meetings, Buzz sessions, and incentives to consistently achieve outstanding results.
• Managing the completion and timely updating of weekly and monthly trackers, dashboards, and performance reports, taking full accountability for team results.
• Staying up to date with insurance products, processes, industry best practices, and competitor activity.
• Upholding a positive, supportive, and engaging leadership style when communicating changes, updates, or launching new initiatives.
• Making a substantial contribution to the team's success and the company's overall objectives.
• Embodying the core values of the company: Customer Focused, Results Driven, and Team Spirited.

Qualifications

• Proven expertise in inside sales or contact center environments.
• Extensive management experience within the insurance industry.
• Results-driven professional known for integrity and genuine customer empathy.
• Natural leadership abilities to inspire and guide a team of high-achieving sales professionals.
• Background in hands-on sales coaching and skill development.
• Outstanding communication skills, with the ability to make an immediate positive impact in conversations.
• Ambitious mindset focused on continuous improvement and innovative thinking.
• Open-minded and adaptable to new approaches, challenging traditional industry norms.
• Willingness to commit to a 37.5-hour workweek, potentially including weekends (Monday to Saturday) as needed.
• Preferred active Life License and LLQP qualification.
• Bilingual proficiency in French and English, a significant asset

Attributes

• Exemplary customer-centric approach.
• Exceptional leadership and coaching capabilities.
• Strong organizational and analytical skills.
• Proficiency in performance tracking and reporting.
• Adaptive to change and proactive in driving initiatives.
• Devoted to upholding company values.

Additional Information

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Base Salary Range: $80,000-$85,000

This posting is intended to fill an existing vacancy, with a headcount requirement of 1 position.

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.

We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.