Sales Team Leader

IKEA; Montreal (administrative region); On-site; CAD 59,000 - 88,000; Full time

Benefits offered by this job

Wellness days

Health coverage

RRSP matching

Bonus plan

Flexible spending

Life insurance

Staff discounts

Parental leave

Bereavement leave

Employee assistance

Job summary

IKEA is seeking a Sales Team Leader in Montreal to drive store sales and deliver a consistent, positive customer experience across multi-channel retail. You will lead coworkers to maintain an inviting, well-stocked store and leverage local market knowledge to maximize profitability.

Responsibilities include optimizing assortments, communicating product knowledge to customers and colleagues, and ensuring a high-quality customer journey from in-store to digital touchpoints.

Qualifications

• At least 3 years of relevant experience

Responsibilities

• Optimize sales by understanding customers and the local market, monitor competition and priority articles that drive sales and profitability.
• Acquire in-depth knowledge of high-performing assortments and share knowledge with customers and coworkers.
• Deliver a consistent, seamless, and positive customer experience across a multi-channel retail environment.
• Lead coworkers to maintain a fully and efficiently stocked store where IKEA assortments are presented to inspire and satisfy customers.

Job description

WHAT YOU'LL NEED TO HAVE

• At least 3 years of relevant experience

A DAY IN YOUR LIFE WITH US

• Optimize sales by ensuring a strong understanding of customers and the local market, while keeping an eye on the competition, priority articles that drive sales, and IKEA services, in order to maximize sales and long-term profitability.
• Acquire in-depth knowledge of high-performing assortments and communicate this knowledge to customers and coworkers.
• Deliver a consistent, seamless, and positive customer experience that meets customer expectations in a multi-channel retail environment.
• Lead coworkers to create a fully and efficiently stocked store where IKEA assortments are presented in a way that inspires and satisfies customers.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Sales Team Leader

The starting rate/ salary for this position ranges from 58960 CAD to 88440 CAD and will be based on relevant work experience.