sales team lead

Government of Canada - Central; Montreal; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated retail supervisor to lead a team in a fast-paced environment. This role involves supervising staff, managing sales operations, and ensuring excellent customer service. The ideal candidate will have a strong background in retail, exceptional communication skills, and the ability to multitask effectively. With a focus on leadership and client satisfaction, this position offers a dynamic work setting where your contributions will directly impact the success of the store. Join a supportive team that values efficiency and reliability, and take the next step in your career with this exciting opportunity!

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Learning/training paid by employer

On-site amenities

Paid time off (volunteering or personal days)

Parking available

Wellness program

Qualifications

• 2-3 years of experience in a supervisory role within retail.
• Strong communication skills and ability to manage staff effectively.

Responsibilities

• Supervise and train staff, manage sales operations, and resolve customer issues.
• Prepare reports on sales volumes and maintain inventory.

Skills

Leadership

Excellent oral communication

Client focus

Attention to detail

Ability to multitask

Organized

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview Languages

Bilingual

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
• Sales

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Experience and specialization

Computer and technology knowledge

• MS Outlook

Exhibit and display design experience

• Merchandising or window
• Visual displays

Art or fashion design experience

• Jewellery

Area of specialization

• Retail store

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask
• Leadership

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• As per collective agreement
• Bonus
• Commission
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Maternity and parental benefits

Other benefits

• Learning/training paid by employer
• On-site amenities
• Paid time off (volunteering or personal days)
• Parking available
• Travel insurance
• Wellness program