sales team lead

Birks Group Inc.; Montreal; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in retail seeks a dynamic individual to manage a team in a fast-paced environment. This role involves overseeing sales operations, training staff, and ensuring customer satisfaction. The ideal candidate will possess strong leadership skills and the ability to multitask effectively. Join a company that values teamwork and offers a range of benefits, including disability coverage and retirement savings plans. If you are organized, reliable, and ready to take on challenges, this opportunity is perfect for you.

Benefits

Disability benefits

Paramedical services coverage

Bonus

Commission

Group insurance benefits

Registered Retirement Savings Plan (RRSP)

Maternity and parental benefits

Learning/training paid by employer

On-site amenities

Paid time off (volunteering or personal days)

Qualifications

• 2-3 years of experience in retail management.
• Strong leadership and interpersonal skills are essential.

Responsibilities

• Assign duties and supervise sales staff in a retail environment.
• Manage inventory, sales reports, and customer issues.

Skills

Client focus

Leadership

Interpersonal skills

Multitasking

Organizational skills

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Computer and Technology Knowledge

• MS Outlook

Exhibit and Display Design Experience

• Merchandising or window
• Jewellery

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Leadership

Experience

• 2 years to less than 3 years

Benefits

• Disability benefits
• Paramedical services coverage
• As per collective agreement
• Bonus
• Commission
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)
• Maternity and parental benefits
• Learning/training paid by employer
• On-site amenities
• Paid time off (volunteering or personal days)