Sales Support Specialist - Multi-Residential (Contract)

Morguard; Mississauga; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Health and wellness program

Job summary

Morguard is hiring a Sales Support Specialist to convert leads into leasing appointments and support community teams across Mississauga, Waterloo, London and Windsor. The role requires a performance-driven approach and excellent communication skills in a fast-paced real estate setting.

You will participate in evening/weekend shifts as needed, manage multiple databases, and help maintain occupancy targets while supporting a collaborative team in a diversified North American portfolio.

Qualifications

• 2+ years of related experience in direct sales or call center.
• Proven track record of achieving sales targets or results.
• Computer skills: Microsoft Office, Yardi, email, internet.
• Ability to work a flexible schedule including evenings and weekends.
• Strong organizational skills and ability to manage tight deadlines.

Responsibilities

• Convert sales leads to leasing appointments.
• Respond to email leasing inquiries to convert to appointments.
• Maintain relationships with community teams to sustain occupancy and quotas.
• Update leasing team on new appointments and prospect activity.
• Prepare monthly appointment-to-sale conversion reports for commissions.

Skills

Sales experience

Communication

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Yardi

Email

Internet

Job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the center of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.


• A wide range of career opportunities across the organization.


• A comprehensive, competitive benefits program that promotes health and wellness.

Note: This is an 18 month contract role with a possibility of extension. Reporting to the Manager, Sales and Marketing, the Sales Support Specialist succeeds in a fast-paced entrepreneurial environment and possesses strong negotiation and communication skills. They are primarily responsible for the conversion of sales leads to leasing appointments, ensuring we are achieving sales and vacancy targets. The Sales Support Specialist works with and provides support to the community teams in maintaining their occupancy rate and achieving a vacancy budget.

Locations

This person may choose to work from any one of the following locations as their primary work location:

• Mississauga: 55 City Centre Dr. Mississauga, ON L4Z 0B8


• Waterloo: 300 Regina St N Waterloo, ON N2J 3C1


• London: 1233 Richmond Street North London, Ontario N6A 3L5


• Windsor: 9 Ellis Street, East Windsor, ON N8X 4T9

How You’ll Make a Difference

• Develop and maintain a strong, productive working relationship with the teams for all assigned communities


• Demonstrate excellent sales abilities in converting prospect phone calls into leasing appointments


• Respond to email leasing inquiries in order to convert inquiries into leasing appointments


• Display excellent communication skills in accurately updating leasing team members of all new appointments


• Maintain accurate record of all prospects in databases for statistical reporting purposes


• Follow up with prospects who did not start an application in order to overcome objections or to begin an application.


• Complete monthly appointment to sale conversion reports for commission payouts

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)


• 2+ years of related experience in a direct sale or call center


• Proven track record of achieving sales targets/results


• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)


• Ability to work a flexible schedule, including evenings and weekends


• Ability to allocate one's time effectively, work well under pressure, and manage tight deadlines


• Ability to take initiative in order to keep a high occupancy rate

Core Competencies

• Self-motivated, proactive, goal and results oriented with a passion for sales


• Proven problem solving, negotiation, and decision-making capabilities


• Excellent organizational skills with superior attention to detail and accuracy


• Ability to prioritize, multitask, and thrive in a fast-paced environment


• A professional demeanor coupled with strong communication skills, both written and verbal


• Flexible and adaptable to constantly changing needs within the organization


• A commitment to “Best in Class” Customer Service


• Team player with high degree of motivation and desire to collaborate with others to build and maintain relationships


• Ability to accurately listen, understand and respond appropriately


• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines


• The ability to speak other languages is considered an asset.


• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience

• Experience with sales/leasing principles would be an asset

Why You’ll Love Working at Morguard

At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.


• Meaningful opportunities for professional growth and development.


• Exposure to a diverse portfolio of real estate assets across North America.


• A competitive compensation and benefits package designed to support you and your family.


• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $40,000 - $50,000 (+Commission per sale)

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at [phone].