Leasing Consultant - Multi-Residential

Morguard; Ottawa; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Professional growth

Diversity & inclusion

AODA accessibility

Job summary

Morguard is seeking a Leasing Consultant to drive occupancy and sales across a portfolio of properties in Ottawa. You will manage prospect engagement, close sales, and coordinate leasing workflows with the Leasing Manager.

The role requires 2–3 years in sales and customer service, a service‑oriented mindset, and the ability to work independently and as part of a team. Competitive pay and a comprehensive benefits package are offered.

Qualifications

• 2–3 years of direct experience in sales and customer service.
• Demonstrates genuine desire to help prospects find a new home.
• Ability to take initiative and work both independently and in a team.
• Flexible and adaptable to changing needs within the organization.

Responsibilities

• Achieves weekly/monthly sales and occupancy targets for an assigned portfolio.
• Supports entry‑level Leasing Consultants to develop skills.
• Handles sales calls and emails, follows up with prospects, overcomes objections, and closes sales.
• Completes leasing administration tasks: applications, leases, and commission reports.
• Maintains Rent Ready status and model suites, and participates in marketing initiatives.

Skills

Sales experience

Customer service

Communication skills

Education

Degree/diploma in sales or related field

Tools

Microsoft Office

Yardi

Job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Reporting to the Leasing Manager, the Leasing Consultant role provides leasing and sales expertise to achieve occupancy targets throughout an assigned portfolio of properties. Thriving in a fast‑paced, entrepreneurial environment, and possessing strong sales and negotiation skills, you are eager to take on new sales & customer service challenges and work collaboratively with others to achieve success.

In addition to direct leasing efforts, the Leasing Consultant (on case‑to‑case basis) may be assigned to provide support to entry‑level Leasing consultants within their assigned portfolio. This additional responsibility is provided selectively to add a leadership component to their role which is aimed at developing the skills of a high potential Leasing Consultants for future advancement within the organization.

Locations

This person would be working out of 2870 Cedarwood Drive, Rental Office, Ottawa ON K1V 8Y5, noting that they will be asked to go to multiple locations within Ottawa, inclusive and not limited to:

• 2850 Cedarwood Dr, Ottawa, ON K1V 8Y4

• 2851 Baycrest Dr, Ottawa, ON K1V 8V7

• 2861 Baycrest Dr, Ottawa, ON K1V 8X8

• 2840 Baycrest Dr, Ottawa, ON K1V 7P8

• 2822 Sandalwood Dr, Ottawa, ON K1V 7P4

• 838 Pinewood Crescent, Ottawa, ON K2B 8B7

• 1161 Wellington St. W Ottawa, ON K1Y 2Z2

How You’ll Make a Difference

• Achieves weekly/monthly sales and occupancy targets for an assigned portfolio of properties that may change as per the needs of the business

• With guidance from the Leasing Manager, assists in supporting entry‑level Leasing Consultants / team members

• Diligently takes sales calls and emails, and performs follows up with qualified prospects, consistently overcoming objections, leading them through the sales process, and closing sales

• Accurately completes all leasing administration tasks including updating leasing workflow for each prospect, processing applications, completing lease documents, and maintaining commission reports

• Assists in maintaining Rent Ready reports for all assigned sites

• Inspects vacant suites daily/weekly to ensure “Rent Ready” status is maintained

• Maintains model suites ensuring all standards are consistently met

• Participates in the development and execution of the leasing strategy for buildings in their portfolio

• In conjunction with the Leasing Manager and other leasing team members, participates in conducting quarterly market surveys, including conducting mystery shop visits to competitors, providing recommendations to senior management

• Coordinates and implements an active open‑house program and other marketing initiatives as directed

• When required, the Leasing Consultant will assist in other building administration tasks and other duties as directed from time to time

The Expertise You’ll Bring

• Degree/diploma and/or an equivalent combination of education and/or experience focused in sales

• 2-3 years of direct experience in a sales and customer service environment

• Displays a genuine desire to help prospects in finding a new home

• Ability to take initiative and to work independently as well as on a team

• Flexible and adaptable to constantly changing needs within the organization

Core Competencies

• A commitment to “Best in Class” Customer Service

• A demonstrated a high degree of integrity, diplomacy, discretion and confidentiality

• Ability to accurately listen, understand and respond appropriately

• Ability to work and act independently using good judgment when assessing difficult situations

• Self‑motivated individual who is proactive, takes initiative, is goal and results oriented and works independently without a lot of direction

• Superior organizational and time management skills to multi‑task/prioritize and work under tight timelines and meet multiple deadlines

• Excellent problem‑solving capabilities

• Superior attention to detail and accuracy and excellent follow‑up skills

• A professional demeanor with strong communication skills

• Ability to speak other languages is considered an asset

• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience

• 1 or more years of proven multi‑residential leasing experience would be considered

• High degree of leasing‑related knowledge including Residential Tenancies Act rules and guidelines

• Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset

Why You’ll Love Working at Morguard

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work‑life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $45,000 - $55,000

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at [phone].