Sales Support Specialist ( 6 month contract )

ABB; Milton; Híbrido; CAD 73.000 - 83.000; Jornada completa

Descripción de la vacante

ABB Canada in Milton, Ontario is seeking a Sales Support Specialist to provide daily support to our Sales representatives and managers, as well as to external customers, by managing a high volume of emails.

You will collaborate with Marketing and Customer Service, especially when order-related issues arise, and support pricing and quotations under established guidelines. This hybrid role is a 6-month contract with potential extension.

Formación

• Degree in Business Administration or equivalent.
• 2 years of experience in a similar environment.
• Familiarity with low- and medium-voltage electrification products is an asset.
• Experience in a B2B company is an asset.
• Strong communication and leadership skills - English, both spoken and written.
• Ability to manage multiple projects simultaneously with strong attention to detail.
• Strong sales and customer orientation.
• Ability to follow established procedures and methodologies while suggesting improvements.

Responsabilidades

• Suggest products and competitor equivalents to external sales, distributors, and contractors/users.
• Provide Level 1 technical support.
• Prepare quotations and assist with pricing according to established pricing guidelines.
• Share customer and market information with the Sales and Marketing teams.
• Work with Customer Service to resolve order issues.
• Support and assist colleagues within the team.
• Perform other required tasks as needed.

Conocimientos

Communication

Customer service

Sales orientation

Multitasking

Project management

English proficiency

B2B familiarity

Electrification products knowledge

Leadership

Educación

Bachelor's degree in Business Administration

Descripción del empleo

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

As a Sales Support Specialist, you will provide daily support to our Sales representatives and managers, as well as to our external customers, by managing a high volume of emails.

You will also collaborate with the Marketing and Customer Service teams, particularly when order-related issues arise.

This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Milton Ontario.

The work model is hybrid, with 2 days per week at the office.

This is a contractual role (6 month term) possibility of extension.

Responsibilities

• Suggest products and competitor equivalents to external sales, distributors, and contractors/users.
• Provide Level 1 technical support.
• Prepare quotations and assist with pricing according to established pricing guidelines.
• Share customer and market information with the Sales and Marketing teams.
• Work with Customer Service to resolve order issues.
• Support and assist colleagues within the team.
• Perform other required tasks as needed.

Qualifications

• Degree in Business Administration or equivalent.
• 2 years of experience in a similar environment.
• Familiarity with low- and medium-voltage electrification products is an asset.
• Experience in a B2B company is an asset.
• Strong communication and leadership skills - English, both spoken and written.
• Ability to manage multiple projects simultaneously with strong attention to detail.
• Strong sales and customer orientation.
• Ability to follow established procedures and methodologies while suggesting improvements.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision‑making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non‑discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $73,300 and $83,000 annually.

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Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.