Sales Support Manager

Progressive; Montreal; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid leave

Job summary

Progressive in Montreal, QC (Hybrid) seeks a Sales Support Manager to serve as the key liaison between customers, Sales, Legal, and internal teams. You will support the commercial process from opportunity development through contract execution, ensuring proposals, RFPs, NDAs, and customer requests are managed efficiently and professionally.

The role requires 3-7+ years in Sales Support or related fields, experience with RFPs/RFQs/contracts, and proficiency with Salesforce and SAP C4C.

Qualifications

• 3-7+ years of experience in Sales Support, Commercial Operations, Bid Management, Customer Success, or a related role.
• Experience managing RFPs, RFQs, contracts, and NDAs.
• Strong experience working with Legal teams on commercial agreements.
• Proficiency with Salesforce and/or SAP C4C.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bilingual English/French is required.

Responsibilities

• Act as the primary point of coordination between customers, Sales, Legal, and Operations.
• Manage and coordinate customer RFPs, RFQs, and tender submissions.
• Facilitate NDA execution, contract reviews, and legal approvals.
• Track opportunities, customer interactions, and commercial activities in Salesforce and/or SAP C4C.
• Ensure timely follow-up on customer requests and sales action items.
• Support proposal preparation by coordinating inputs from technical, commercial, and legal stakeholders.
• Maintain accurate CRM records, reports, and sales documentation.
• Monitor bid deadlines and ensure on-time submission of all customer deliverables.

Skills

Sales support experience

Bid management

Customer success

Contract management

Bilingual English/French

Stakeholder management

Tools

Salesforce

SAP C4C

Job description

Sales Support Manager

Location: Montreal, QC (Hybrid) Industry: Renewable Energy

About the Role

We are seeking a Sales Support Manager to serve as the key liaison between customers, Sales, Legal, and internal business teams. This role will support the commercial process from opportunity development through contract execution, ensuring proposals, RFPs, NDAs, and customer requests are managed efficiently and professionally.

Key Responsibilities

• Act as the primary point of coordination between customers, Sales, Legal, and Operations.
• Manage and coordinate customer RFPs, RFQs, and tender submissions.
• Facilitate NDA execution, contract reviews, and legal approvals.
• Track opportunities, customer interactions, and commercial activities in Salesforce and/or SAP C4C.
• Ensure timely follow-up on customer requests and sales action items.
• Support proposal preparation by coordinating inputs from technical, commercial, and legal stakeholders.
• Maintain accurate CRM records, reports, and sales documentation.
• Monitor bid deadlines and ensure on-time submission of all customer deliverables.

Qualifications

• 3-7+ years of experience in Sales Support, Commercial Operations, Bid Management, Customer Success, or a related role.
• Experience managing RFPs, RFQs, contracts, and NDAs.
• Strong experience working with Legal teams on commercial agreements.
• Proficiency with Salesforce and/or SAP C4C
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bilingual English/French is required.

Preferred Background

• Renewable energy, manufacturing, industrial equipment, engineering, or other technical industries.
• Experience supporting complex B2B sales processes and customer relationships.

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to base pay, direct-hire employees may be eligible for client offered benefits such as medical, dental, and vision coverage, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.

To find out more about Progressive please visit www.progressiverecruitment.com