Sales Support Administrator

Mariner; New Brunswick; On-site; CAD 42,000 - 58,000; Full time

Job summary

Mariner in New Brunswick, Canada seeks a detail-oriented Sales Support Administrator to back the Business Development team. You will manage Salesforce data, track opportunities, monitor procurement portals, and coordinate with internal teams to drive growth.

The role offers a potential pathway to a client-facing Business Development position within 1–2 years, with opportunities to advance as you expand your workflow and responsibilities.

Qualifications

• 1 year of experience in a sales support/administrative coordination role
• Experience using Salesforce or a similar CRM
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving abilities
• Demonstrated initiative and process-oriented approach
• Customer-focused mindset with ability to support internal stakeholders
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
• Experience supporting public sector procurement, bids, RFPs, RFQs, or tender processes is a plus

Responsibilities

• Maintain and manage sales opportunities, accounts, contacts, and activities within Salesforce, ensuring data accuracy
• Support pipeline management, sales reporting, and performance metrics
• Assist with proposal and bid coordination throughout the opportunity lifecycle
• Monitor public procurement portals and government platforms to identify opportunities
• Maintain tracking systems for procurement opportunities, deadlines, and qualification activities
• Coordinate internal opportunity review and qualification materials
• Track progress to ensure alignment with submission timelines
• Collaborate with sales, business development, and operations stakeholders
• Identify opportunities to improve sales support processes and Salesforce usage
• Develop understanding of service offerings, target markets, and strategies

Skills

Sales operations

Organization

Communication

Time management

Attention to detail

Initiative

Customer focus

Team collaboration

Problem solving

Tools

Salesforce

MS Office

Job description

OVERVIEW OF THE ROLE:

We are seeking a highly organized, detail-oriented, and motivated Sales Support Administrator to support our Business Development team. This role involves managing sales administration activities, tracking and qualifying opportunities, monitoring public procurement platforms, maintaining Salesforce data integrity, and collaborating with internal stakeholders to support business growth.

The ideal candidate may have an interest in developing their business development skills, with the potential to progressively take on more client-facing and sales responsibilities and transition into a full-time Business Development role within 1–2 years.

WHAT YOU’LL BE DOING IN THE ROLE:

• Maintain and manage sales opportunities, accounts, contacts, and activities within Salesforce, ensuring the accuracy and integrity of CRM data
• Support opportunity tracking, pipeline management, sales reporting, and performance metrics
• Assist with proposal and bid coordination activities throughout the opportunity lifecycle
• Monitor public procurement portals, tendering sites, and government procurement platforms to identify and distribute relevant business opportunities
• Maintain tracking systems for procurement opportunities, submission requirements, key deadlines, and opportunity qualification activities
• Coordinate internal opportunity review and qualification activities, including the preparation of meeting materials and documentation of decisions and action items
• Track opportunity progress to ensure alignment with internal processes and submission timelines
• Collaborate with sales, business development, resource management, and operational stakeholders throughout the pursuit process
• Identify opportunities to improve sales support processes and workflows
• Contribute to the enhancement of Salesforce utilization, reporting, opportunity management practices, and sales documentation procedures
• Develop an understanding of our service offerings, target markets, clients, and business development strategies

WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:

• At least 1 year of experience in a sales support, sales operations, business development support, or administrative coordination role
• Experience using Salesforce CRM or a similar customer relationship management platform
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills, with a proven ability to build and maintain effective working relationships
• Strong attention to detail, critical thinking, and problem-solving abilities
• Demonstrated initiative, accountability, and a process-oriented approach to work
• Customer-focused mindset with the ability to support internal stakeholders effectively
• Strong interpersonal skills, commercial awareness, and an interest in developing client relationships and identifying new business opportunities
• Self-motivated and proactive approach, with the confidence to take initiative and assume increasing responsibilities
• Interest in developing business development skills and progressively taking on client-facing and sales responsibilities would be considered an asset
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
• Experience supporting public sector procurement, bids, RFPs, RFQs, or tender processes and familiarity with government procurement portals and public tendering environments are considered assets