Sales Supervisor - Retail

Autism Services; Moose Jaw; Hybrid; CAD 42,000 - 56,000; Full time

Job summary

Autism Services in Moose Jaw operates a busy retail store and seeks a capable supervisor to lead the sales team. You will assign duties, hire and train staff, authorize payments by cheque, and handle merchandise returns, while establishing work schedules.

In this role you will resolve customer requests and complaints, ensure smooth operations, and coordinate activities to meet daily targets. Strong leadership, reliability, and teamwork are essential in a fast-paced environment.

Qualifications

• Experience supervising staff in a retail environment.
• Strong customer service orientation.
• Ability to manage schedules and workloads.
• Attention to detail and accuracy in payments.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Authorize return of merchandise.
• Establish work schedules.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Supervise and co-ordinate activities of workers.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Reliability

Team player

Job description

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Reliability
• Team player

Employment terms options

• Morning
• Day