sales supervisor - retail

Esso; Duncan; On-site; CAD 48,000 - 60,000; Full time

Job summary

Esso is seeking a retail supervisor on-site to oversee staff and daily store operations. The role involves assigning duties, hiring/training, merchandise ordering, and maintaining inventory while handling customer requests and ensuring smooth sales processes.

The position requires 1–2 years of experience in retail and strong communication skills, with MS Outlook proficiency and payroll awareness. Candidates must be willing to work at the physical location.

Qualifications

• Secondary school graduation certificate is required.
• 1 year to less than 2 years of experience in a similar role.
• On-site work with no option to work remotely.

Responsibilities

• Supervise staff (apprentices, interns, design team, etc.).
• Assign sales workers to duties.
• Hire and train staff or arrange for training.
• Order merchandise.
• Authorize return of merchandise.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Manage cash.
• Oversee payroll administration.
• Supervise office and volunteer staff.

Skills

Staff supervision

Customer service

Sales

Inventory management

Cash handling

Payroll coordination

Oral communication

Education

Secondary school graduation certificate

Tools

MS Outlook

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Supervise office and volunteer staff

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Manual dexterity
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Excellent oral communication
• Reliability
• Dependability
• Ability to multitask