sales supervisor - retail

Esso; Pleasant Valley; On-site; CAD 42,000 - 55,000; Full time

Job summary

Esso in Canada is seeking an on-site Retail Supervisor to coordinate sales staff, manage inventory, and authorize payments at the location. The role requires organizing work schedules and addressing customer requests and supply issues to ensure smooth operations.

The ideal candidate has secondary education and 1–2 years of retail experience, with strong communication and reliability. This position operates fully on-site in a fast-paced environment.

Qualifications

• Secondary school graduation certificate.
• 1 year to less than 2 years of experience.
• On-site work; no remote option.

Responsibilities

• Assign sales workers to duties.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Skills

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Education

Secondary school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player