sales supervisor - retail

Ashley Home Store; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the retail sector seeks a dedicated supervisor to oversee sales operations and lead a team of sales associates. In this dynamic role, you will be responsible for training staff, managing inventory, and ensuring exceptional customer service. You'll play a key role in driving sales and resolving any issues that arise, making a positive impact on the store's performance. If you have a passion for retail and leadership, this opportunity is perfect for you to grow and thrive in a supportive environment.

Qualifications

• 1-2 years of experience in retail or sales.
• Strong supervisory and customer service skills required.

Responsibilities

• Assign and supervise sales workers, ensuring efficient operations.
• Train staff and handle customer complaints effectively.

Skills

Customer service skills

Sales skills

Supervisory skills

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Setting: Retail business

Tasks

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Authorize return of merchandise
4. Sell merchandise
5. Prepare reports on sales volumes, merchandising and personnel matters
6. Resolve issues that may arise, including customer requests, complaints and supply shortages
7. Organize and maintain inventory
8. Supervise and co-ordinate activities of workers

Supervision

Supervise 5-10 people