sales supervisor

Island Home Furniture; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the furniture sector is seeking a dedicated individual for a full-time supervisory role. In this position, you will oversee a team, manage daily operations, and ensure exceptional customer service. Your ability to communicate effectively and work collaboratively will be key to resolving issues and maintaining inventory. This role offers a chance to thrive in a dynamic retail environment, where your contributions will directly impact sales and team success. If you are a reliable team player with a passion for customer satisfaction, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a retail business environment.
• Strong communication and team collaboration skills required.

Responsibilities

• Supervise and coordinate activities of staff in a retail setting.
• Manage inventory and resolve customer issues effectively.
• Prepare sales reports and establish work schedules.

Skills

Client focus

Excellent oral communication

Flexibility

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Retail business

Work Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Reliability
• Team player

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Furniture