Sales Representative - Nutraceutical Industry

Herbaland Naturals Inc.; Richmond; On-site; CAD 55,000 - 75,000; Full time

Job summary

Herbaland Naturals Inc. in Richmond, BC is seeking a results-driven Sales Representative to join a dynamic team focused on health and wellness. You will act as the primary contact for customers, identify new markets, service existing accounts, and drive growth at tradeshows and in-store demos.

You will travel to customers, set up displays, and collaborate with Marketing to meet targets. The role requires 2–3 years in sales or customer support, strong communication, presentation skills, and a

Qualifications

• 2–3 years of experience in customer support, sales and account generation.
• Nutraceutical or related experience is desired.
• Presentation skills are required.
• Driving is required.
• High school diploma/GED.
• Strong working knowledge of Microsoft Office (Excel, Word) and email.
• Leadership, negotiation, and interpersonal skills.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Excellent communication skills (written, verbal & listening).
• Hard-working, motivated and a proactive team player.
• Working knowledge of Microsoft Office, with other general computer skills.
• Have good attendance and safety record.

Responsibilities

• Serves customers by selling products and meeting customer needs.
• Services existing accounts and obtains orders.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports.
• Recommends changes in products, service, and policy by evaluating results.
• Resolves customer complaints by investigating problems and developing solutions.
• Maintains professional and technical knowledge by attending educational workshops and networking.
• Contributes to team effort by accomplishing related results as needed.
• Driving to customers and prospective customers.
• Set up displays at customer locations.
• Other related duties as assigned.

Skills

Customer Focus

Communication

Teamwork

Problem solving

Accountability and dependability

Ethics and integrity

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

Email

Job description

Summary

We are looking for a sales professional to join our dynamic and progressive sales team. We are located in beautiful Richmond, BC Canada and our mission is to bring health and wellness to everyone by creating natural health products that are functional, sustainable, and environmentally friendly, all while ensuring prosperity for our employees.

The Sales Representative responsibilities include acting as the principal point of contact between the business and its customers, identifying new markets and customer leads, obtaining new customers, servicing existing customer's needs, attending tradeshows local and overseas, providing pitches to new customers and working alongside the Marketing department to achieve the sales targets.

Core Competencies

• Customer Focus
• Communication
• Teamwork
• Problem solving
• Accountability and dependability
• Ethics and integrity

Job Duties

• Serves customers by selling products and meeting customer needs.
• Services existing accounts and obtains orders
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
  
• Driving to customers and prospective customers
• Set up displays at customer locations
• Other related duties as assigned.

Requirements

• Minimum 2–3-years' experience in customer support, sales and account generation
• Nutraceutical or related experience is desired
• Presentation skills are required
• Driving is required
• High school diploma/GED
• Strong working knowledge of Microsoft computer software (e.g. Excel, Word, etc.) and email
• Leadership, negotiation, and interpersonal skills
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Excellent communication skills (written, verbal & listening)
• Hard-working, motivated and a proactive team player
• Working knowledge of Microsoft Office, with other general computer skills
• Have good attendance and safety record

Work Conditions

• Full-time, in office Monday to Friday availability
• Sitting/walking throughout the day
• Open to traveling to pursue and secure new prospects.
• Travel to the site and off-site locations will be required
• Work both indoors and outdoors at tradeshows/demos

Successful candidate will have to pass a Criminal Record Search.

All interviews are in person in our Richmond, BC based home office during normal business hours.

We thank all candidates for their interest, but only selected candidates will be contacted.

Equal Employment Opportunity

Herbaland provides equal employment opportunities in all its recruitment and selection processes. All qualified applicants will receive consideration for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.