Sales Representative

CanadaOne Auto Group Inc.; Ottawa; Presencial; CAD 42 000 - 70 000; Tempo integral

Resumo da oferta

Orleans Toyota in Ottawa, ON is seeking a Sales Consultant to join our team of customer-focused professionals in a high-volume, process-driven dealership. The Sales Consultant guides the customer through the vehicle buying journey, conducts interviews to uncover needs, and accompanies test drives with trade-in evaluations.

They present financing options, address concerns, and seek the sale while delivering a fun, informative experience that builds lasting loyalty and satisfaction with every

Qualificações

• Commitment to delivering exceptional customer experience.
• Ability to navigate high-volume environments with efficiency.
• Strong interpersonal and communication skills in face-to-face interactions.
• Dealership processes and customer follow-up experience preferred.

Responsabilidades

• Guide customers through the vehicle buying journey and interview needs.
• Accompany customers on test drives and evaluate trade-ins.
• Present financing options and close sales with integrity.
• Deliver vehicles and follow up to build loyalty and satisfaction.

Conhecimentos

Customer service

Communication

Relationship building

Problem solving

Organizational skills

Negotiation

Integrity

Proactive

Formação académica

High School Diploma

Descrição da oferta de emprego

Orleans Toyotais seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience.
They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Orleans Toyota is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at [e-mail] tomake your needs known in advance.