Sales Professional - Inside Sales

Service Corporation International; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in the funeral services industry is seeking a Sales Professional - Inside Sales in Calgary. The role involves generating leads, building relationships with families, and providing exemplary service. Candidates should have a high school diploma and experience in sales or customer service. This full-time position offers a dynamic work environment with opportunities for personal and professional growth.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service or sales experience preferred.
• Must pass internal presentation certification within 30 days.

Responsibilities

• Accountable for serving client families by making at-need cemetery arrangements.
• Prospecting for new clients and maintaining relationships.
• Collaborating with funeral directors and staff to provide high-quality service.

Skills

Customer service skills

Empathy

Communication

Education

High school diploma or equivalent

1-2 years of college or equivalent experience

Tools

Knowledge of computers and some software

Job description

Sales Professional - Inside Sales page is loaded

Sales Professional - Inside Sales

Apply locations AB - Calgary time type Full time posted on Posted Yesterday job requisition id Req.150042

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

MINIMUM REQU I R EM E N TS

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Valid driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

• Must be able to pass the Company’s internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Postal Code: T2J 7E5Category (Portal Searching): SalesJob Location: CA-AB - Calgary

Similar Jobs (1)

Sales Professional - Inside Sales

locations AB - Calgary time type Full time posted on Posted Yesterday