Sales Pro

Advance Auto Parts; Caledonia; On-site; CAD 24,727 - 29,687; Full time

Benefits offered by this job

Employee discounts

Group health, dental, disability and life insurance

Job summary

Advance Auto Parts in Caledonia, Ontario, seeks passionate automotive enthusiasts for a Sales role focused on delivering high standards of customer service. Responsibilities include sourcing auto parts, maintaining showroom displays, and assisting customers in automotive problem resolution.

The ideal candidate possesses a high school diploma, automotive sales experience, and advanced automotive system knowledge. Competitive hourly pay of 17.95 to 21.55 CAD, along with career growth opportunities and robust employee benefits, are included.

Qualifications

• High school diploma or GED; trade experience is an asset.
• 2–3 years of automotive sales experience with proven customer service and sales performance.
• In-depth knowledge of store operations and inventory maintenance.

Responsibilities

• Deliver high standards of customer service to commercial and DIY customers.
• Maintain showroom displays and customer-facing spaces.
• Perform specialty tasks such as mixing paint and operating equipment.

Skills

Customer service

Automotive sales experience

Advanced automotive system knowledge

Effective communication in English

Basic mathematics

Physical stamina

Education

High school diploma or GED

Trade experience

Job description

Job Overview

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At CARQUEST, we strive to be the best parts provider in the automotive after‑market industry. We’re owned by Advance Auto Parts and we are the largest after‑market auto parts provider in North America. We are looking for positive, goal‑driven, car enthusiasts to join our collaborative team who are dedicated to building authentic relationships with our customers.

What We Have To Offer

• Opportunity to work for one of the largest after‑market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our Team Member recognition program and team lunches
• Employee discounts on auto parts
• Group employee benefits including Health, Dental, Vision, Life Insurance, AD&D after 3 months
• Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

Sales Pro Responsibilities

• Deliver high standards of customer service to commercial and DIY customers, providing project assistance through identifying automotive problems and making appropriate recommendations
• Source parts from stores, hubs, distribution centers, and external suppliers for special orders, building and maintaining a network of secondary source suppliers
• Maintain showroom displays, work areas, and customer‑facing spaces to ensure a clean, organized, and professional environment that meets store operational standards
• Responsible for daily inventory management, including checking for discrepancies, putting away stock and processing returns, as well as supporting cycle count and the annual inventory process.
• Perform specialty tasks such as mixing paint, operating the hydraulic hose maker, battery testing and wiper installations
• Partner with Store Manager to coordinate delivery drivers, ensuring delivery standards are achieved
• Safely and efficiently deliver parts to commercial customers using company vehicles when required
• Carry out key holder responsibilities (store opening and closing duties and contributing to a safe work environment) and completion of other ad‑hoc duties as assigned by Store Manager

What You Bring To The Team

• High school diploma or GED; trade experience is an asset.
• 2–3 years of automotive sales experience with proven professional customer service and sales performance to achieve personal and store sales goals
• Advanced automotive system knowledge, parts knowledge, experience with POS and can provide advanced automotive problem resolution including identification and project assistance for customers
• In‑depth knowledge of store operations and general knowledge of the store inventory and maintenance processes
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Demonstrates clear written and verbal communication skills
• Ability to perform basic mathematics with accuracy
• Effective communication in English (French is a plus); bilingual preferred where applicable
• Ability to lift and/or move up to 50 lbs frequently and up to 100 lbs occasionally
• Full valid driver’s license, maintain a clean driving record and have strong driving and navigation ability
• Available to work an assortment of days, evenings, weekends and holidays as needed

Physical Demands

The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside in a retail environment. The employee is also occasionally exposed to caustic chemicals. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability or any other federal, provincial or local protected class.

Compensation & Benefits

Compensation Range: The range of expected compensation for this role is between 17.95 CAD and 21.55 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Some benefit highlights include:

• Opportunity to work for one of the largest after‑market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Unlock earning potential with monthly or annual performance bonuses—eligibility varies by role.
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our team member recognition program
• Group health, dental, disability and life insurance coverage
• Employee discounts
• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members