Sales Operations Analyst, Delivery Commercial Operations

Uber; Old Toronto; On-site; CAD 89,000 - 99,000; Full time

Job summary

An innovative company is seeking a Sales Operations Specialist to join its dynamic team. This role is pivotal in driving scalable growth and implementing data-driven strategies. You will collaborate with various departments to enhance sales processes, analyze performance metrics, and develop forecasting models. The ideal candidate thrives in a fast-paced environment and possesses a strong analytical background. If you are passionate about problem-solving and eager to contribute to a forward-thinking organization, this opportunity is perfect for you.

Benefits

Equity Award

Bonus Program

Various Benefits

Flexible Work Arrangements

Qualifications

• 2.5+ years' experience in Sales Operations supporting complex sales models.
• Strong analytical skills to interpret data and provide actionable insights.
• Proven ability to enhance operational efficiency through process implementation.

Responsibilities

• Lead the evolution and management of sales support systems and processes.
• Own quantitative analysis of sales team performance and support business cadences.
• Develop strong relationships with stakeholders across various functions.

Skills

Sales Operations

Analytical Skills

Stakeholder Management

Microsoft Excel

SQL

Python

CRM Tools

Communication Skills

Education

Bachelor's Degree in Mathematics

Bachelor's Degree in Analytics

Bachelor's Degree in Statistics

Tools

Salesforce

Google Sheets

PowerPoint

Job description

About the Role:

We are looking for an outstanding individual to join our Delivery Commercial Operations US & Canada team as a Sales Operations Specialist. This role will partner with Sales Operations Leads in US&C to support cross-segment initiatives that drive scalable growth, enable data-driven decision making and unlock new market opportunities.

The Ideal candidate is passionate about designing and building creative solutions to our most complex problems. You will work closely with Sales Operations Leads to run the rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies and lead growth initiatives. The ideal candidate has deep sales operations expertise, broad technical skills, strong financial acumen and analytical background.

In this role, you will support the implementation and execution of the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.

What You'll Do:

• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Own quantitative analysis of the performance of the sales teams
• Support the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects that cut across segments, territories and GMs

Basic Qualifications:

• 2.5+ years' experience in Sales Operations, supporting a complex and matrixed sales GTM model
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels
• Intermediate+ proficiency in Microsoft Excel, SQL, Python Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Bachelor's degree, preferably in mathematics, analytics, statistics or related fields

Preferred Qualifications:

• 5+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
• 1-2 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience working in a high-growth B2B company
• Ability to operate successfully in a lean, fast-paced organization
• Ability to scale quickly
• Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations
• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

For Canada-based roles: The base salary range for this role is CAD$89,000 per year - CAD$99,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].