Sales Manager - Sales Manager

Urgo Hotels Canada; Montreal; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

RRSP with employer contribution

Comprehensive group insurance

Paid vacation & holidays

Employee discounts

Job summary

Urgo Hotels Canada seeks a Sales Manager to drive guest room and meeting space sales at Courtyard Montréal Airport and Residence Inn Montréal Airport. You will cultivate relationships, negotiate group rates, and help maximize occupancy and ADR while elevating the property's market presence.

Reporting to the DOSM, you will coordinate with multiple departments, visit clients weekly, and contribute to marketing initiatives. A hotel background and bilingual English/French proficiency are essential.

Qualifications

• College or university diploma in Hotel Management, Tourism, Business Administration, or equivalent.
• Strong English and French communication skills.
• Experience in a hotel environment, ideally international chains.

Responsibilities

• Develop and maintain relationships to increase rates, volume, and revenue.
• Sell guest rooms and meeting space; prospect and follow up with clients.
• Negotiate group rates for rooms and function spaces.
• Conduct weekly client visits to grow business.
• Prepare sales reports and maintain client files with rigorous follow-up.
• Collaborate with hotel departments and contribute to marketing plans.
• Build visibility through industry networks and partnerships.
• Demonstrate availability and flexibility per hotel needs.
• Conduct weekly client visits.

Skills

Sales

Negotiation

Communication

Presentation

Business development

Client relationships

Bilingual EN/FR

Detail oriented

Organizational skills

Autonomy

Education

Hotel Management diploma

Tools

Delphi

Job description

Sales Manager

Courtyard® & Residence Inn® Montréal Airport

7000, Place Robert-Joncas, Ville Saint-Laurent (Montréal)

About Us

Joining Courtyard Montréal Airport and Residence Inn Montréal Airport means becoming part of two complementary hotels where comfort, modernity, and service excellence come together. Ideally located near Montréal-Trudeau International Airport, our recently renovated properties offer a distinctive experience to both business and leisure travelers. At the heart of our culinary offering is Il Soffio Restaurant & Bar, an Italian restaurant known for its authentic cuisine and chic, welcoming atmosphere. By joining us, you will become part of a committed, professional, and collaborative team. You will also join the Marriott International network, globally recognized for its exceptional hospitality, high standards of excellence, development programs, and career growth opportunities.

What We Offer

• Registered Retirement Savings Plan (RRSP) with employer contribution
• Comprehensive group insurance
• Paid vacation, personal days, and statutory holidays
• Exclusive Marriott discounts at more than 8,000 hotels worldwide
• Employee recognition programs, wellness initiatives, and internal events
• Referral bonus and performance bonuses
• Complimentary parking
• Dry cleaning of professional attire
• Company-paid cell phone
• Ongoing training, mentoring, and development support
• Opportunities to take on new challenges and advance your career across North America
• 30% discount at our restaurant
• Recently renovated, stable, and collaborative work environment
• Several other benefits to discover throughout your journey with us

Role and Mission

Reporting to the DOSM, the Sales Manager is responsible for developing and promoting guest room and meeting room sales. Driven by a passion for results, they actively contribute to the implementation of strategies aimed at maximizing occupancy and average daily rate while strengthening the property's visibility and market appeal.

Key Responsibilities

• Develop and maintain business relationships and key partnerships in order to increase rates, volume, and revenue.
• Develop guest room and meeting room sales, including prospecting and following up with potential clients.
• Negotiate group rates for guest rooms and meeting rooms.
• Conduct weekly client visits to maintain and develop business relationships.
• Maintain up-to-date client files, prepare sales reports, and ensure rigorous performance follow-up.
• Work closely with other hotel departments, participate in weekly meetings, and contribute to the execution of the marketing plan.
• Maintain an active presence within the tourism and business community (chambers of commerce, competitors, convention centers) to increase the property's visibility.
• Demonstrate availability and flexibility according to the hotel's operational and business needs.
• Conduct weekly client visits.

Profile Sought

• College or university diploma in Hotel Management, Tourism, Business Administration, or any equivalent combination of education and experience (an asset).
• Experience in a structured hotel environment, ideally within an international hotel chain.
• Knowledge of computer tools and hotel systems, particularly Delphi.
• Two (2) years of experience in sales.
• Ability to work in a multi-property or high-volume environment.
• Strong business development, prospecting, and client relationship management skills.
• Strong negotiation, communication, and presentation skills.
• Autonomy, strong organizational skills, attention to detail, and results-oriented mindset.
• Ability to work collaboratively with multiple departments and stakeholders.
• English-French bilingualism, both oral and written.
• Availability and flexibility according to the hotel's needs.
• Must have a vehicle.

About Urgo Hotels Canada

Urgo Hotels Canada is a major player in hotel management and development with over 40 years of expertise. Since our strategic partnership with Hersha Hospitality Management (HHM) in 2022, we are part of a network of more than 235 hotels across North America, Québec, and Ontario. Guided by our values, we create stimulating work environments and memorable guest experiences.

Our organization is an employer committed to professional equity and is dedicated to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine form is used solely for the purpose of text simplification. We do not discriminate based on gender, ethnic background, religion, sexual orientation, age, disability, or any other basis protected by provincial or federal laws.

French-English bilingualism is required to ensure effective communication with our clientele, business partners, and various hotel stakeholders. Our properties welcome a diverse business and leisure clientele, of which more than 50% is international. The ability to communicate effectively in French and English is therefore essential for functions related to business development, negotiations, partnerships, and customer service.

Source: Urgo Hotels & Resorts Canada