Sales Leader

Manulife John Hancock; Toronto; On-site; CAD 90,000 - 125,000; Full time

Job summary

Manulife John Hancock is seeking an energetic sales leader to coach a team of Licensed Financial Consultants within our Wealth and Retirement business in Toronto. You will drive sales results, retention, and asset growth while delivering exceptional client experiences.

Reporting to the Head of Transition Solutions, you will develop and motivate a high-performing team, oversee coaching sessions, and partner with internal stakeholders on campaigns and initiatives to hit revenue targets.

Qualifications

• 3–5 years of leadership experience in financial services, wealth management, insurance, or related sales environment.
• Proven ability to lead a sales team and achieve business results.
• Strong coaching, mentoring, performance management, and talent development skills.
• Excellent communication, presentation, and relationship-management abilities.
• Ability to balance member needs, employee development, and business objectives in a fast-paced environment.

Responsibilities

• Inspire, coach, and develop Licensed Financial Consultants to achieve sales, service, and business objectives.
• Build a culture of accountability, collaboration, and client focus.
• Conduct regular coaching sessions, performance conversations, and team meetings to strengthen sales effectiveness.
• Lead a telephone-based wealth sales team focused on retaining and consolidating assets.
• Monitor pipelines, opportunities, conversion results, and activity to identify growth opportunities.

Skills

Leadership experience

Coaching & mentoring

Sales leadership

Communication skills

Relationship management

Education

University degree

Tools

Salesforce

CRM systems

Excel

Job description

Are you a passionate sales leader who thrives on developing talent, driving results, and helping clients achieve their financial goals? At Manulife, we are looking for an energetic and highly motivated sales leader to lead a team of Licensed Financial Consultants within our Wealth and Retirement business. This is an opportunity to coach talented consultants and influence client retention, asset growth, and exceptional member experiences. Reporting to the Head of Transition Solutions, you will lead, coach, develop, and motivate a team of financial consultants while delivering strong sales and service results in a fast-paced environment.

Position Responsibilities:

• Inspire, coach, and develop Licensed Financial Consultants to achieve sales, service, and business objectives.
• Build a culture of accountability, collaboration, continuous learning, inclusion, and client focus.
• Conduct regular coaching sessions, call reviews, performance conversations, and team meetings to strengthen sales effectiveness, professional development, and client outcomes.
• Recognize success and address performance concerns promptly, respectfully, and constructively.
• Lead a telephone-based wealth sales team focused on retaining and consolidating assets and identifying appropriate financial solutions.
• Monitor pipelines, sales opportunities, conversion results, and business activity to identify growth opportunities and drive action.
• Coach consultants on effective sales conversations, financial guidance, and relationship-building skills.
• Ensure the team consistently delivers high‑quality guidance and an exceptional customer experience.
• Partner with internal stakeholders to execute strategic sales initiatives and campaigns and deliver sales, revenue, growth, and retention targets.
• Oversee inbound call demand, member inquiries, scheduling, and staffing to maintain service excellence and operational efficiency.
• Use Salesforce and reporting tools to monitor activity, pipeline health, and business outcomes.
• Identify opportunities to improve processes, member experiences, and operational effectiveness.Collaborate with business partners to resolve member concerns and advance shared priorities.
• Attract and recruit high‑calibre sales professionals and participate in interviewing, selection, onboarding, and training.
• Partner with learning and development teams to support product, process, and sales training, build a strong talent pipeline, and develop future leaders.

Required Qualifications:

• Three to five years of leadership experience in financial services, wealth management, insurance, or a related sales environment.
• Demonstrated success leading a sales team and achieving business results.
• Strong coaching, mentoring, performance management, and talent development skills.
• Excellent communication, presentation, and relationship‑management abilities.
• Strong business judgment and the ability to use performance information to drive action.
• Proven ability to influence and collaborate with stakeholders and business partners.
• A passion for putting customers first and helping them achieve better financial outcomes.
• Ability to balance member needs, employee development, operational requirements, and business objectives in a fast‑paced environment
• Adaptability, resilience, sound judgment, and a commitment to doing what is right for members.

Preferred Qualifications:

• University degree or an equivalent combination of education and industry experience.
• Strong knowledge of investment, retirement, and wealth management products and services.
• Life insurance licensing, previous licensing experience, or an investment or financial planning designation is considered an asset.
• Bilingualism in English and French is considered an asset. Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on t