SALES LEAD - FULL TIME - ALDO

ALDO Group; Ottawa; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Performance-based bonus

Growth opportunities

Work-life balance

Job summary

ALDO Group in Ottawa is seeking a Sales Lead to drive store results and mentor a fashion-focused team on the sales floor and across channels.

Reporting to the Store Manager, you will coach associates, hit sales targets, and ensure a top-notch customer experience. This full-time role requires leadership, energy, and availability for day, night, and weekend shifts in a fast-paced retail environment.

Qualifications

• 6 months of hands-on management experience in retail or service.
• Deep interest in fashion.
• Natural leader with a growth mindset.
• Big customer-first energy and ability to connect with people.
• Available for day, night, and weekend shifts.
• Comfortable standing for long periods and lifting up to 35 lbs.

Responsibilities

• Drive sales by promoting brand initiatives and delivering a strong customer experience across all channels.
• Coach and support team members through regular feedback and on-the-floor guidance.
• Share insights with store management to help improve performance.
• Ensure policies around payments, discounts, returns, and loss prevention are followed.
• Maintain sharp visual merchandising and displays.
• Assist Store Manager in building a motivated, fashion-focused team.
• Support day-to-day operations like restocking and backroom tasks.

Skills

Retail management

Customer service

Fashion interest

Leadership

Open availability

Lifts 35 lbs

Education

High school diploma

Job description

Who We Are

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group brings over 50 years of fashion expertise to the global stage. With close to 1,500 stores across more than 110 countries, we operate two signature brands—ALDO and Call It Spring—and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known brands including ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. Grounded in our values of Love, Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation. #FindYourFit

Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.

The Role

Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making sure every customer has a great experience. When management isn’t on the floor, you take the lead and keep everything running smoothly.

What You'll Be Doing

• Drive sales by promoting brand initiatives and delivering a strong customer experience across all channels
• Coach and support team members through regular feedback and on-the-floor guidance
• Share insights and feedback with store management to help improve performance
• Ensure policies and procedures are followed (especially around payments, discounts, returns, and loss prevention)
• Keep the store looking sharp with strong visual merchandising and displays
• Support the Store Manager in building a motivated, fashion-focused team
• Help with day-to-day operations like restocking and backstore tasks

What Sets You Apart

• High school diploma or equivalent
• 6 months of hands-on management experience in retail or service
• Deep interest in fashion
• Natural leader with a growth mindset
• Big customer-first energy with a natural ability to connect with people
• Available for day, night, and weekend shifts
• Comfortable staying on your feet and lifting up to 35 lbs. (≈16 kg) during busy floor days

What's In It For You

• Generous employee discounts (your shoe game will thank you!)
• Benefits, perks, and performance-based bonus
• Time off that supports real work-life balance
• Exclusive head office internship opportunities
• Recognition programs that celebrate your wins, big or small
• Real growth opportunities tailored to your strengths and interests

Building A Culture Of Belonging

We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.