Sales Incentive Analyst

Livingston International; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Livingston International in Etobicoke, Ontario, is seeking a Sales Incentive Analyst to manage the configuration and administration of Sales Incentive plans across our global commercial organization. You will partner with stakeholders to drive accurate, timely compensation processes and data-driven insights.

Ideal candidates have 5+ years in incentive compensation, solid experience with Xactly/Locus, Salesforce, Excel, and SQL, and strong analytical problem-solving skills to model plan changes

Qualifications

• Requires experience with automated compensation tools (Locus, Xactly)
• Proficient in Salesforce data validation and reporting
• Advanced Excel with pivot tables, formulas, data modeling
• Strong communication across levels including payroll and HR
• Detail-oriented, deadline-driven with strong data validation
• SQL skills to query and troubleshoot data from multiple sources
• Experience with BI tools (Looker, Power BI, Tableau, Qlik) a plus
• Equal opportunity employer with inclusive workplace
• 5+ years of related experience required
• Associates degree or higher required; bachelor's preferred

Responsibilities

• Configure and administer sales incentive plans across the global organization
• Gather financial results from operating and financial systems
• Analyze and reconcile results to revenue attainment
• Upload compensation data and coordinate with sales and finance for audits
• Utilize incentive applications to ensure timely, accurate payments
• Model and predict impact of compensation plan changes
• Support cross-functional reporting needs with ad hoc data
• Collaborate with Finance, Marketing, HR as needed
• Other duties as assigned by manager
• Partner with Senior Director, Global Sales Operations for governance

Skills

Analytical thinking

Attention to detail

Communication

Deadline-driven

Data validation

Problem-solving

Education

Associates Degree or post-secondary education

Bachelor's Degree preferred

Tools

Locus

Xactly

Salesforce

Excel

Access

SQL

Looker/LookML

Power BI

Tableau

Qlik

Job description

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

Location: Hybrid 2 days/week in Livingston's Etobicoke, Ontario location.

JOB SUMMARY

The Sales Incentive Analyst will focus on the configuration and administration of Livingston International’s Sales Incentive plans. Partnering with key stakeholders, you will be involved in the full-cycle administration of sales incentive plans across our global commercial organization.

KEY DUTIES & RESPONSIBILITIES

• Reporting to the Senior Director, Global Sales Operations and partnering with key stakeholders, you will be involved in the full-cycle administration of sales incentive plans across our global sales organization.
• Gather financial results from operating and financial systems.
• Analize and reconcile results for alignment to new business revenue attainment.
• Upload the compensation data into the compensation system, work with sales representative on any changes and the finance team for audit, review and approval.
• Utilize incentive plan applications to assure timely, accurate payments to all sales reps and comp plans. Publish and maintain results in alignment to payment calendar.
• Focus on the configuration and administration of Livingston’s incentive compensation systems.
• Play a key role in ensuring company's compensation plans align with the achievement of sales objectives.
• Leverage analytical skills to model and predict the impact of compensation plan changes.
• Support cross-functional groups such as Finance, Marketing, etc., with ad hoc reporting for their information and reporting needs.
• Other duties or tasks as assigned by the manager.

KNOWLEDGE & SKILLS

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Must have prior experience with automated compensation tools including Locus and Xactly, or similar software applications.
• Proficient enough with Salesforce to validate opportunity data and run reports.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Access. Must be able to create and maintain pivot tables, complex formulas, queries, and data models.
• Strong communication skills and the ability to interact with individuals at all levels of the organization, including Livingston sales associates, business leaders, payroll and human resources.
• Attention to detail and deadline-driven.
• Proficient in SQL, with the ability to query, validate, analyze, and troubleshoot data across multiple sources.
• Experience working with reporting and business intelligence tools to support data analysis and decision-making.
• Nice to have: Experience with Looker, LookML, Power BI, Tableau, Qlik, or other modern business intelligence and analytics platforms.
• Strong analytical, problem-solving, and data validation skills with a high degree of accuracy and attention to detail.

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experience

EDUCATION

Required: Associates Degree or post-secondary education

Preferred: Bachelors Degree or equivalent

COMPETENCIES

Leading and Developing

Agility

Customer First Focus

Accountability

Inclusion and Collaboration

Business Acumen and Straight Talk

We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.