Sales Incentive Coordinator

Livingston International; Toronto; Hybrid; CAD 45,000 - 67,000; Full time

Job summary

Livingston International, a market leader in customs brokerage and international trade services, offers a hybrid Sales Incentive Coordinator role with two days per week in Etobicoke, Ontario. You will focus on configuring and administering Livingston’s global sales incentive plans, partnering with key stakeholders to support full‑cycle incentive administration.

The role involves gathering financial results, reconciling data, uploading compensation information, and ensuring timely payments to

Qualifications

• 5 years of related experience in sales operations or compensation.
• Associates Degree required; Bachelor's preferred.
• Experience with automated compensation tools (Locus, Xactly).
• Proficient in Salesforce to validate opportunity data and run reports.
• Strong Excel and Access skills for data modeling.

Responsibilities

• Administer and configure sales incentive plans across the global sales organization.
• Gather financial results from operating and financial systems.
• Analyze and reconcile results to align with revenue attainment.
• Upload compensation data into systems and coordinate with sales and finance.
• Publish results in alignment with payment calendar.
• Support cross-functional groups with ad hoc reporting.
• Ensure incentive plans align with sales objectives.
• Model the impact of compensation plan changes.

Skills

Strong communication

Attention to detail

Analytical thinking

Data modeling

Cross-functional collaboration

Education

Associates Degree or post-secondary education

Bachelor's Degree or equivalent

Tools

Locus

Xactly

Salesforce

SQL

Excel

Access

Looker

Power BI

Tableau

Qlik

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

This is a hybrid role, two days a week in Etobicoke, Ontario office.

JOB SUMMARY

The Sales Incentive Coordinator will focus on the configuration and administration of Livingston International’s Sales Incentive plans. Partnering with key stakeholders, you will be involved in the full-cycle administration of sales incentive plans across our global commercial organization.

KEY DUTIES & RESPONSIBILITIES

• Reporting to the Senior Director, Global Sales Operations and partnering with key stakeholders, you will be involved in the full-cycle administration of sales incentive plans across our global sales organization.
• Gather financial results from operating and financial systems.
• Analize and reconcile results for alignment to new business revenue attainment.
• Upload the compensation data into the compensation system, work with sales representative on any changes and the finance team for audit, review and approval.
• Utilize incentive plan applications to assure timely, accurate payments to all sales reps and comp plans. Publish and maintain results in alignment to payment calendar.
• Focus on the configuration and administration of Livingston’s incentive compensation systems.
• Play a key role in ensuring company's compensation plans align with the achievement of sales objectives.
• Leverage analytical skills to model and predict the impact of compensation plan changes.
• Support cross-functional groups such as Finance, Marketing, etc., with ad hoc reporting for their information and reporting needs.
• Other duties or tasks as assigned by the manager.

KNOWLEDGE & SKILLS

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Must have prior experience with automated compensation tools including Locus and Xactly, or similar software applications.
  Proficient enough with Salesforce to validate opportunity data and run reports.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Access. Must be able to create and maintain pivot tables, complex formulas, queries, and data models.
• Strong communication skills and the ability to interact with individuals at all levels of the organization, including Livingston sales associates, business leaders, payroll and human resources.
• Attention to detail and deadline-driven.
• Proficient in SQL, with the ability to query, validate, analyze, and troubleshoot data across multiple sources.
• Experience working with reporting and business intelligence tools to support data analysis and decision-making.
• Nice to have: Experience with Looker, LookML, Power BI, Tableau, Qlik, or other modern business intelligence and analytics platforms.
• Strong analytical, problem-solving, and data validation skills with a high degree of accuracy and attention to detail.

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experience

EDUCATION

Required: Associates Degree or post-secondary education

Preferred: Bachelors Degree or equivalent

COMPETENCIES

Leading and Developing

Customer First Focus

Accountability

Agility

Inclusion and Collaboration

Business Acumen and Straight Talk

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 44,690-67,200 CAD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, t his posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.